Room & Board in the Westside Provisions District of Atlanta offers a wide range of modern furniture for living, dining, bedrooms, storage, and outdoor spaces. The store features timeless and durable pieces, with more than 90% made in the U.S. from quality domestic and imported materials. Customers appreciate the friendly staff and the store’s no-gimmick, one-price policy. The design team provides helpful insights, and the delivery service is considered top-notch, with professional and efficient staff. Many reviews highlight the high quality of furniture and excellent customer service, including prompt repairs when issues arise. For example, when a bed’s finish was damaged years after purchase, the store quickly sent a repairman who made it look new. However, some customers have experienced delays, damage, or incorrect items, leading to extended wait times and re-orders, which caused frustration and impacted their home projects. Despite these issues, the store’s customer support team is generally helpful, though recent changes have increased the effort needed for claims and returns. Overall, Room & Board is praised for its quality, professional delivery, and friendly staff, making it a recommended choice for those seeking stylish, high-quality furniture, especially for customers willing to accept some delays and occasional inconveniences.
Wonderful staff! Ladies were so kind and helpful as we were walking around the showroom. They helped us picking fabric/leather samples. We ended up ordering a leather couch from online and we have been enjoying it so much :-)
October 2023
Great store with friendly staff. The parking situation is somewhat frustrating, but other than that, there isn’t anything to dislike. Furniture is definitely on the pricier side; however, the quality is superb.
September 2023
Excellent quality. We purchased the Wyatt storage bed almost 2 years ago and it is perfect!
