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April 2024 by Yvonne “Vonnie” Greene
People that work there like it
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February 2024 by N S Prasad
Ryder Truck Rental
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January 2024 by Dresden Sneddon
The staff and service here is pretty poor. We use them at work and they are not helpful and don't want to fix anything
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August 2023 by Jeff Treadwell
Not impressed !!!!
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July 2023 by Donna McLean
This Ryder Truck Rental business is next door to Averrit Trucking.
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July 2023 by James Anderson
It was crazy
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April 2023 by Jerry White
Two thumbs down, zero starsUpdate 4/18/23Had new truck with 39k in shop since 1st week of Nov 2022, been told ready multiple times, pick up and still same issues. Have had 4 subs in six months. This truck was part of a one of a kind operation and instead of showing off truck and trailer, we're advertising Ryder. Our brand new truck has been in shop longer than driven. Ryder blew it, had a chance to shine high and instead will never have a kind word out of my mouth. Program will have to exist a different way, but not with Ryder.
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April 2023 by Joseph Abraham
I put a reservation in 3 weeks in advance. Was assured I would have a truck when needed. The day before I was scheduled to pick up I was informed that no truck was ready. Complete waste of my time and had to cancel a job because of it. Ryder caused me to lose 3500.00 and I would not recommend using there services to any one at any time.
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January 2023 by D Mack
Would give zero stars if I could. Anytime I need to deal with the service department it's always a headache. The people are nice enough but their Protocols and operating procedures need some MAJOR OVERHAUL. I've come here to pick a truck up out of the shop and the issue wasn't fixed at all, another time they lost the key. Seems to be no intra department communication between shifts on what was repaired and what wasn't. This latest time was told my truck is ready and it was 25 minutes before someone even came up to go get it. It's been 35 minutes and I'm still waiting. Would've rather just walked the premises and found it myself which I may do next time if I'm ever cursed to have to come back here
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November 2022 by Ashley Keyes
DISAPPOINTED!This is the single word I can use to describe your Fulton Industrial Location in Atlanta, GA. My non-profit rents from Ryder two trucks at least two times a month for food distribution to low-income families in Metro-Atlanta. Your Fulton Industrial location is below satisfactory regarding customer service, customer relations, and speed of service. Since I have been renting these trucks, I have not received a customer satisfaction survey to give a negative review on that location.For each occurrence, we rent a 26-foot truck. We have customer services with this location EVER SINGLE MONTH! We had a reservation for today that was created back on August 4, 2022. The employees I have been working with are Malyk, Chris, John and that have been less than helpful.Example Today...Called at 10:14 am -Calling to confirm the pick-up time. We have a Fridge Unit.12:15 pm - Units aren't available until Friday. Let me see if we can get another unit. My pick-up day is Today; I remind them.I called at 4:13 pm -No Units were Available, only a 16ft at Forest Park, which is 30 miles from my office.Lastly, I have a huge event on November 19th, and we reserved 3 trucks for that event; we will be serving 2,000 families, and I cannot afford to let Ryder mess this up for my organization and the families we will be serving on that day.We are NEVER treated fairly or professionally! I need a personal call from the Area/Regional office to get this matter resolved, not only for me but for anyone else who might be having this issue with this location.Thank you
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April 2022 by Juiccy Trucking
THEE ABSOLUTE WORSE COMPANY TO RENT Q TRUCK FROM AS FAR AS CMV TRUCK BROKE DOWN CONSTANTLY THEY WOULD HALF REPAIR WHICH CAUSED MORE BREAKDOWNS FINALLY GET A SUB TRUCK AND ITS BROKE DOWN TOO!! THEY HAD ME CATCH AN UBER 40 MILES JUST TO SIT AT THEIR SHOP WITH A BROKE DOWN TRUCK ...I HAD TO SPEND THE NIGHT AT THEIR SHOP NO SHOWER OR FOOD ABSOLUTELY HATE THIS PLACE AND WILL NEVER DO BUSINESS WITH THEM AGAIN I ADVISE ANY TRUCKING COMPANY TO NOT USE THEIR SERVICES IF I COULD GIVE THE 0 STARS I WOULD
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March 2022 by Jay reed
Terrible this place is so out of order. I took my truck to be serviced on thrusday they didn't do nothing to my truck. They claim they only have 3 workers on Friday and Monday. But 6 during the week. If you know you have overflow schedule accordingly. And plus they gave this nasty sub truck that someone smoked in every 30 sec it was disgusting to say the least. Ridiculous I wasted so lysol and cleaning supplies trying to clean this truck when they should've had this truck cleaned and when it's a lease truck tell ppl not to smoke in these trucks if you are buying them. This is so disgusting. That smell is still in here I told them nah ill wait on my truck.
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March 2022 by Robert Hill
Terrance is Best Salesperson Ever. He will Take care of you. Get the Truck Checked out before you buy.
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December 2021 by Stu H.
The mechanics are thieves. If you turn your truck in to have it serviced, nail everything you can down and take the rest with you
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December 2021 by Paul Barta
Everyone that I was dealing with we're awesome very helpfulGreat people
