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May 2025 by Myneni Harika
I visited the YSL store just for some window shopping, but I was genuinely impressed by the experience. The sales staff Tony was incredibly friendly and patient—even after I mentioned I wasn’t planning to buy anything. They still took the time to walk me through all the available options without any pressure. I really appreciated their warmth and professionalism. It made me like the brand even more!
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May 2025 by Isabel Giardina
Amanda was extremely helpful, I told her I needed some heels same week and she made it happen. She went above and beyond to meet my needs all while being nothing but lovely 😊
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April 2025 by Jason Coleman
My wife and I had a great experience with Jamal and Tony at this store. They were both very friendly and knowledgeable of the different bags. Very helpful with our purchase.
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December 2024 by Chris d
Everything about this store is absolutely incredible. Jonathan and Tony are very inviting. Attentive dedicated employees at this location. Thank you for making our visit enjoyable with no pressures.
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June 2024 by Alexandra Rohlfs
Subpar service, to say the least.
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September 2023 by Uhan Soeung
I personally had a great experience going to this boutique. Even the first time I walked in just wondering about my sizing a sales associate Rohan was incredibly helpful. I never felt pressured into buying anything and he kept everything professional. I ended up coming back and purchasing a jacket I wanted and he remembered me, and I came back 2 weeks later and got a pair of boots and with every trip I loved my experience there each time and even received a letter it was quite nice. Rohan was the sales associate he deserves his flowers and I was more than happy to give him a commission he was awesome.
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May 2023 by King Lee
Nice shoes
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March 2023 by R K
The best customer service in store I went twice and both the times I had a toddler and a big kid both were hyper running around playing but none of the people who workHad any problem they were very welcoming and super friendly both the times. Would buy more in store for sure.Don’t understand the bad reviews because hermes usually have the people who are arrogant but not this store.The people who work here are really nice super friendly and respectful. I had amazing experience.
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December 2022 by MK Somph
I see reviews saying they've experienced rather poor service from this store. From rude management to staffs. I can't speak for everyone, but I had superior experience from them. They're very friendly and attentive when I was there. They offered beverages when a gentleman heard I had a tickle in my throat, while another gentleman was helping me check-out. Overall, it was a very pleasant visit.
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December 2022 by MK Truong
I see reviews saying they've experienced rather poor service from this store. From rude management to staffs. I can't speak for everyone, but I had superior experience from them. They're very friendly and attentive when I was there. They offered beverages when a gentleman heard I had a tickle in my throat, while another gentleman was helping me check-out. Overall, it was a very pleasant visit.
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November 2022 by Shana Aimable
Went in today and was helped my Jamal . I was immediately greeted upon entering the store and he was so helpful! Will definitely return ?
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October 2022 by Deajah Greene
All black staff and I walked right in and was not spoken to. A white women walked right in and was helped right away. I walked out and bought my YSL bag at another store in the mall. I wouldn’t return .
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October 2022 by Marky Markz
Had a very good experience buying my wife a bag for her birthday
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October 2022 by Kituria G
Always excellent customer service at this location. It feels like a boutique experience each visit.
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October 2022 by Davious Chestnut
Exceptional customer service. Everyone was super nice and helpful especially the store director.
