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November 2023 by Chyna Turner
Giving this store a one star review because I left unhappy. I am unhappy because I did not leave with what I wanted. My initial purpose was to restock on my Kay Ali Juicy Apple Fragrance. However, I also stumbled upon another fragrance called “Sparkling Lychee”. I had both of my fragrances ready to go, and they told me last minute that I couldn’t check the second fragrance out. The whole bottle was on display next to the others , INCLUDING a box given to me ready to check out. This is clearly the result of incompetent staff, and the reflection of reinforcement procedures at this branch. < which is why I would continue to go to Ponce Sephora instead :)
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November 2023 by Sam
Consistenly great supply of options and the best part is that you can sample the consistency before purchase.
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November 2023 by felicia glover
The store is very clean, neat and organize ,however, some of the staff are helpful and others are not.
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October 2023 by Vonna Walls
I went in today and bought some favorite items. I must say the managers Victoria and Shanisse were outstanding. They were very nice very open to the services they have for facials. Gave me all the information I needed. I will definitely be back to visit the ladies and the store. They both are amazing!!
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September 2023 by Adriana Romero
AMAZING!! great costumer service, first time at this location and felt so welcomed. Had to get a color match for myself and 3 other family number Ms. Annekka ( sorry if I misspelled name) was awesome, explain in detailed products we needed to get rid of and recommended new ones. My family and I are very pleased. That’s our to go store from now on.
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September 2023 by Caleb Sanker
Experience was extremely strange—woman who spoke very quietly peddled Sephora generic brand skin care products before quickly losing interest in making a sale and seeking out another customer without even closing our conversation. Probably go to another Sephora—left feeling weird!
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September 2023 by Jamesha Wrice
Went to the store today, no one greeted us or asked if we needed help. Also the whole staff was very rude, nonchalant, and as Ted if they didn’t want to be there. I won’t be returning to this location.
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August 2023 by Daniel B.
This new Sephora opened on March 3, 2023 in Atlantic Station. It replaced Loft (Ann Taylor). My wife, mom, and sister are Sephora regulars. I've lived in Atlantic Station since 2005. My wife said Sephora coming to Atlantic Station was long overdue. Needless to say, this location is convenient to us and other residents and workers in Midtown and Westside. Our first visit was back in April. Then, unsurprisingly, it felt like the employees were still in training and new. Service was fine. My wife, mom, and sister like the makeup and skin care products here. My wife says it's fun to browse. The one product at Sephora my wife got me regularly using in recent years is Kiehl's Creamy Eye Treatment. It's an avocado eye cream. One 28 mL jar normally costs $60. Unless I'm running low, we'll stock up when Sephora runs special sales or their semi-annual sale for 20% off. My wife has also found deals on Kiehl's, such as buy-one-get-one-free, elsewhere at places like Nordstrom. I used to use another eye cream brand, but my friend stopped selling it. It was about the same price. Kiehl's has been good and I continue to use it daily. Parking in the Atlantic Station garage is free for the first 2 hours. For Sephora, I suggest entering the garage from 16th St NW. That will put you on level P2. After going through the gate, make a left and then a right into the deck. Park near stairwells 8 (you'll see 8 first) or 11 and take one of those stairwells up to Sephora. You can also park at Publix and take the elevators up. This is all in the green-colored area of the garage. At the time of writing this review, there are five Sephora locations in Atlanta inside the perimeter (ITP).
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August 2023 by Jasmin Smith
I ventured to this location today to exchange fragrances. The supervisor,I’m an assuming with her disposition she held a managerial position,was extremely kind and accommodating. I forgot to inquire her name however,she was a Black woman,Nutella complexion,with distinctive hair color(I think it was either turquoise or lavender like). She was at the front register between the time frame of 3:00-3:30pm,July 24,2023. I had a great experience at this location!
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August 2023 by Marshá Bussey
Love this new location. I did order pickup and it was ready fast. The staff helped me find additional items I needed upon arrival with no hesitation. Will be back to this location!
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June 2023 by Briah Ivory
Thank you Mina for taking time to help me find some lip colors. She is so sweet and helpful
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June 2023 by Aimee L.
Pete is soooo sweet & helpful. I walked out feeling appreciated and a valued customer. Thanks Pete
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May 2023 by Moshell Bell
First time visiting this location and let me say the customer service is A1! Shortly after entering I was welcomed by a nice advisor who helped me to quickly find the product I needed. Secondly the cashiers amazing, friendly, and fast. Will return!
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May 2023 by Alexis Bliss
Oh my freaking Gosh ! I had the best experience ever here . We came 20 minutes before closing and my girl IMANI GAVE US THE ROYAL TREATMENT! She was beautiful inside and out ! She matched our foundation perfectly!! She deserves a raise definitely! She was so nice and very knowledgeable about products . My mother and I want to personally Thank you Imani ! ❤️ That meant so much to us by you going out your way .
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May 2023 by Veronica Noel
Sales associate Jennifer was helpful in choosing the right products for my skin type.Great location and lots of choices to choose from.
