Sleep Number is a business dedicated to improving sleep through customizable beds and bedding options. Their stores feature adjustable mattresses that allow partners to set their side to the perfect firmness, support, and pressure relief—creating a personalized sleep experience. The Sleep Number® smart beds are equipped with SleepIQ™ technology, which tracks and helps optimize sleep quality. Customers can also choose from an exclusive bedding collection, including cozy comforters and supportive pillows, to complete their sleep setup. Many customers highlight the knowledgeable and friendly staff, especially mentioning a sales professional named Austin. He is praised for his honesty, professionalism, and extensive product knowledge. Customers appreciate how he listens carefully to their needs, offers budget-friendly options, and guides them through the selection process in a stress-free manner. Austin’s approachable demeanor and excellent communication skills make for a positive shopping experience, often described as seamless and enjoyable. His willingness to provide honest advice and keep within budget earns him high praise, with one customer describing him as a “good old American down home southern hospitality” and stating he provided “best customer service ever.” Overall, Sleep Number stores are recognized for their personalized sleep solutions, innovative beds with sleep-tracking technology, and friendly, expert staff committed to helping customers find the perfect mattress for a restful night’s sleep.
Austin was very knowledgeable about the overall market, competitors and all the features within Sleep Number. He was very honest and did not try to push the most expensive product on us. He gave us budget options, which we appreciated. We benefited from his expertise. We are so excited to receive our mattress!
September 2024
Austin was my Dude !!! His knowledge on the smart bed was something different it wowed me from beginning to end . Then his willingness to keep me in my budget was what I really liked !! Just good old American down home southern hospitality!! Thanks best Coustmer service ever !! Needs a raise wil be referring every one I... read full comment
July 2024
Austin was fantastic. Knowledgeable and his customer service was above and beyond!
