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April 2024 by Denieka Ogletree
Rude across the board. Manager was late new hire didn't know how to take my order or work the register they were arguing back and forth with each other. 2nd time I came it was 7:01 the Manager cane from the back asking what time it was the cashier said it 7:00 then the Manager stated oh if not I would have to leave..why have the door open if your are not ready to open..no good customer service skills whatsoever
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March 2024 by Larry Williba
This morning literally 5 mins ago I go inside to order a smoothie and from the start there’s a employee with light and dark green eye liner on with the most nasty attitude, she’s very rude and you can tell she do not like her job. She was sitting outside, smoking a cigarette, and as soon as I walk to the door, she huff and puff with a attitude and as soon as I get inside and walk to the register, she said, what do you want rolling her eyes huffing and puffing. No matter what company there should never be employee of her kind (disrespectful) to work for any establishment. I told her she needed to reevaluate herself..
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March 2024 by ThedaughterofaKing
Training in all areas number one. Don't ever speak to anyone like this " What you want?" I'm sure you meant "How may I help you today?" That was really my que to leave.Acknowledge ALL customers when they walk in the door not just your regulars. We are all paying your salary not just them. The only employee that's consistent in service is the lady who were the gold braids/ hair and I hate that I forgot her name. She's personable and consistent with her making smoothies. I will never go by there in the mornings any more. That negative energy was too much for me. Get it together or find another job with less interaction with people.
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March 2024 by Brittney Thompson
Believe me when I tell you I will NEVER come back to this location. I ordered a açaí bowl today with no bananas. However, when I received the bowl , I noticed that there were bananas and no blueberries. I asked the same woman can and she just add blueberries and I’ll pick the bananas off. She proceeded to snatch the entire bowl out my hand as I was talking and threw it in the trash In the middle of me talking. From Their, when she noticed that I wasn’t being combative, she picked up the ticket and pointed and said “ You said no blueberries is right here.” I ignored her Again. She was trying to be combative by whispering to the other employee(Who ignored her). When she Remade the bowl, she instructed the other employee to give it to me. This is way too much for me.
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January 2024 by n0takungfufr0g !
Atiera, runs a orderly shop in the morning. Takes care of regulars with enthusiasm!
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January 2024 by TJ SMILEY (Smiley)
I Dediced to Give this Place a 2nd Try, Another Big Mistake! GHETTO STAFF! I WENT IN AFTER 11AM, NO ONE WAS UPFRONT! I WAITED AWHILE UNTIL I HAD TO YELL HELLOOO FOR SOMEONE TO COME UP FRONT TO TAKE MY ORDER! THE DARK SKINNED GUY THAT MADE MY SMOOTHIE WITH A HOODIE ON & HIS PANTS HANGING OFF HIS BUTT! PLUS, AFTER THE CASHIER WITH (SHORT BLOND HAIR)RUNG ME UP,(NO GREETING, NO WELCOME, NO FRIENDLINESS OR NO SMILE!) IT WAS AS IF I BOTHERED/INTERRUPTED THEM WHILE THEY WERE IN THE BACK! THEM SHE IMMEDIATELY WENT BACK TO THE BACK. SO THE GUY & HER ARE HAVING A PERSONAL CONVERSATION YELLING & TALKING LOUD WHILE SHE IS IN THE BACK & HE IS UP FRONT MAKING MY SMOOTHIE!?I DON'T UNDERSTAND WHY IS SO HARD TO RECEIVE CORRECT CUSTOMER SERVICE WHEN YOU ARE SPENDING YOUR HARD OWN MONEY!? NO MORE SMOOTHIE KING FOR ME! EVERY TIME I GO TO ARDEN GARDEN FOR A SMOOTHIE, I AM CONSISTENTLY GREETED WITH A SMILE & WELCOME EVERY VISIT! ? ? ?NO MORE GHETTO, UNPROFESSIONALLY NO WELCOME? SMOOTHIE ?KING! ?
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January 2024 by Adrienne Gibson
This morning I ordered a smoothie and requested almond milk. When I picked up the smoothie, I wasn't greeted, barely acknowledged. I looked at the smoothie and asked the lady if almond milk was substituted. Her response was very nonchalant and almost as if she was being demeaning stating if it's on the receipt then it was. I advised I had an allergy and prior experience has caused me to ask because people act like they can't follow instructions. The smoothie was disgusting and made my stomach hurt. So I know regular milk was used. I wish people would take pride in what they do and have some integrity. I'll never be back to this place again.
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November 2023 by Monique B
Ladies, beware, I was harassed by Atlanta police officer at this establishment for not acknowledging him as I walked into the store. I was not greeted by any of the staff. I was beyond confused as to why this man thought I had to greet him. you would think his job is to serve and protect but instead, he’s inside of smoothie king harassing women.Date 11/25/23
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September 2023 by Andrew B.
We get it, you're health-conscious. You're important, you've got places to be. I think Smoothie King gets the short end of our appreciation for being ahead of some trends as they trickled from the coasts into Middle America. Their product is tasty, convenient, and you know what? It's usually better than any smoothie I can make at home myself, no matter how many blogs I read or bullet blenders I purchase. I think it has something to do with their massive commercial blenders. The ol' Proctor-Silex just doesn't pulverize the ice and give that professional texture like SK can provide.I showed up on a Saturday morning with a child in tow. The little one had just finished soccer and was grumping for a snack. I nabbed him a small Berry Interesting to take the edge off. He was very happy with the beverage, and didn't talk to me for like a half hour while finishing it. For myself, I ordered a Peanut Power Plus + strawberry, and enjoyed my daily protein through a cheerful red straw. Not the biggest chocolate fan, here.Anyway, SK is always intimidating with their menu. There's so much on offer, it's tough to make a decision. Their recipes are usually tasty though, and this time the staff seemed happy to explain things to us. It's easy to get a little choice paralysis. I know that I was showing up a the beginning of the business day and everything, but the store was very clean. Just something I noticed - this is tough to do with all of the sugars and fruity ingredients floating around.It was a very pleasant visit.
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August 2023 by Cam Bui
Lol. Came in here today and no one came out to greet or take my order. Stood there for 15 minutes, even called the store and heard the phone rang and no one answered. Even opened the door again to see if anyone would come out. Then a customer who happened to be black came in and all of a sudden the workers from the back came out. I asked her if she saw me standing there for 10 minutes in which she replied and said “no I only heard the door when she walked in” (pointing to the customer who walked in after me)…. So what happened when I walked in? And when I opened the door again? And when I called the store? To top everything off, they gave the people who came in after me their orders first. All which happened to be black peoples. Lmao I really hate Atlanta y’all gotta do better
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August 2023 by Cam B.
Lol. Came in here today and no one came out to greet or take my order. Stood there for 15 minutes, even called the store and heard the phone rang and no one answered. Even opened the door again to see if anyone would come out. Then a customer who happened to be black came in and all of a sudden the workers from the back came out. I asked her if she saw me standing there for 10 minutes in which she replied and said "no I only heard the door when she walked in" (pointing to the customer who walked in after me).... So what happened when I walked in? And when I opened the door again? And when I called the store? To top everything off, they gave the people who came in after me their orders first. All which happened to be black peoples. Lmao y'all gotta do better
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August 2023 by Aisha J.
First time trying Smoothie King. The line was short, smoothies were tasty and refreshing in this Atlanta heat. The bathroom was filthy and the customer service was just okay, reason for three stars.
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August 2023 by Staci Skiwski
This is going to be my go to location!!!!! It smelt clean when we walked in. The employees were awesome and my smoothie was great.
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August 2023 by Jessie Jones
Secure your smoothies. I literally stopped ordering from this location for delivery because they do not put any type of lid tape or covering over the drink. This allows for smoothies to be tampered with. I literally had to order from here today because Planet Smoothie is closed today. It’s a shame because Smoothie King is my favorite, but I have completely stopped ordering from here. Today confirmed even when the Planet Smoothie place is closed, I will not order from here. All you have to do is not be lazy and secure the lids and you won’t lose customers, but if you can’t even do that who knows what else you’re slacking on.
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August 2023 by Kai Khalifah
I used to come here all the time, then recently I’ve noticed that some of the girls work shirts were covered in filth! The store is not kept clean! No one is using gloves! But what really disgusts me is all of the old caked on smoothie and old smooth still in the blenders! I watched the girls continue to make smoothies in them as I waited on my order! Came back a few more times to this location and the blender pitchers and tops still look like that! So I walk out without ordering! I understand rinsing in between smoothies but they should never look this bad! ???
