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December 2023 by Ashanti Eliza
Great customer service! Kyra was very helpful with assisting my friend and I with our ugly sweater party!
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October 2023 by Andrea Sesco
Always love going to Spencer's
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August 2023 by Vanessa W.
The man with a beard who rung up my stuff at the register asked me if i would like to donate to a cause, i said no. he then told me "okay i'll round it up then" i said no. he went ahead and did it anyways. and then he proceeded to accuse me of leaving trash in the store, even though i had not done it. im definitely not going back and i highly recommend no one else does.
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June 2023 by Nick Wichterman
Walked in and was immediately impressed by the service of Mel, the cashier who directed me promptly to the exact location I was looking for. On the other hand Dariel did an immaculate job of pointing out the discounts and showing me the app where I could get more possible discounts. Very impressed overall and would recommend shipping at this location.
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March 2023 by annie eason
Excellent service from the employees, there was a woman and a male employee named Joseph who were exceptional!!! My first time in Atlanta and in that mall and they were wonderful and made the experience so great
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February 2023 by Ms. Brandy
Still a great novelty store!
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January 2023 by Kevin C.
This Spencer's location is at Cumberland Mall, near the mall entrance facing nearby Costco. There is a huge and free parking lot, and even a parking garage nearby, and I was able to get a parking space close to the mall entrance.I haven't been in a Spencer's in over 20 years, and you know what? It hadn't changed all that much. T-shirts that I'd love to buy and wear but just didn't have the guts to do are still on display and for sale. You know, the kind of t-shirts that other people wear that have statements on them that are crass, insulting, demeaning, vulgar bawdy and have double entendre, but all in a humorous way? I took my time reading all of the t-shirt displays on the wall while laughing because many of them were just downright hilarious! I kept on walking, reading and laughing all the way along the wall, ending up in the back section of the store. During those olden days when I DID visit Spencer's, I had never walked all the way to the back of a Spencer's store, so I was mildly surprised when I noticed a wall of sex toys, fetish items, lingerie, Pride clothing, barely there underwear, and other items "for your personal enjoyment (or discomfort)." Slightly distracted by all this unexpected merchandise, I forgot what I came here to shop for ... What WAS I looking for? Oh yeah ... a pair of magnetic earrings.I knew Spencer's sells magnetic earrings because I saw them earlier in the morning while shopping online. I had to ask a helpful employee where they were, and she led me to a locked display case and showed me a collection of magnetic earrings. I found a pair, but had to ask another employee for assistance. That employee gave me the easy open, easy close package, but he prevented me from opening up the package. I bought it anyway.While walking through the store, this time on my way out, I saw "real" earrings, toys (real toys, not the sex kind), gag gifts (no, not ones to put in your mouth!), and other things.This is a clean, well organized store. I wouldn't recommend bringing younger kids who can read into this store, unless you want to answer their questions about what some of the words on the shirts mean.
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October 2022 by Ramses Taylor
Great Customer Service... Small store but great selection...
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October 2022 by seth hyden
Exactly what you'd expect from a Spencer's. Feels like not much has changed since the 90's.
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September 2022 by Kimberly L Thornton
The store manager, Bree, verbally harassed me and called me a racial slur during an attempted return of an item I purchased.I did not have the receipt on me and she accused me of being a “stealing N word.” I am appalled at this behavior and can’t believe Spencer’s would allow such an incompetent human being to run a store! All I wanted to do was return a shirt because it didn’t fit me. Spencer’s must be okay with racial discrimination, that’s the only thing I can think of!
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July 2022 by Sydney P.
To start this off, i'm 18. I was in the back of the store minding my business looking at SHIRTS and a worker comes up to my boyfriend and me saying " if you're going to be back here you better be looking at shirts, you cant be back here looking at sex toys. These shirts are 2xl anyways and you aren't 2xl so you shouldn't be back here anyways." First off i'm an adult and I can buy a sex toy if I please and there's nothing wrong with buying a 2xl shirt even if i'm not a 2xl shirt. The worker was very rude and entitled, if you don't look like an adult or aren't 2xl don't even try to buy something from the back of the store because that worker is very unprofessional, she didn't even ask to see out IDS or anything, just told us to get out.
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March 2022 by Patricia Blue
They have a lot of cool things to buy for every walks of life.
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February 2022 by Ruby Rogers
Looking for something different, that one gift you want to give and no one else will think to buy.
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December 2021 by Nicole Bailey
Every store in Cumberland Mall Is Having A Sale
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December 2021 by Ivan Smith
So we we're just turned away from the store because an employee tells us that "I was told not to let anymore customers in because it's almost closing time". It was 15 before closing and there were still other customers in the store. How unprofessional of management and extremely inappropriate to make one of your employees have to turn away customers instead of the person in charge. Disappointing and sad, and hopefully other potential customers will take their business elsewhere.
