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February 2024 by Bianca G
Yolanda is a gem!! I have come here for TSA precheck and a passport photo, and she was friendly and refreshing both times. I appreciate the customer service here and quick service! My passport photo turned out great for the first time ever!
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January 2024 by Jean Webster
The young clerk needs to be given a star for the day. I'm 83 years old and he helped me with my Staples App. I could not believe how patient he was. I will definitely return to this Staples store for all my tech needs!
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January 2024 by Liz Franklin
Jade in printing REALLY saved the day for us. He has versed himself extremely well with the equipment and software he has to use, including how to get past its (ridiculous) flaws. He went above and beyond to make it happen on a time crunch and we are so grateful. And he was incredibly polite and friendly during the entire process.Dear Management: This store needs some serious upgrades to its printers and Jade needs a raise!!!
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January 2024 by MJ
Waited for an hour to send a return package. The employees here will look you in the eyes while a line builds behind you and then just dissappear. I don't even think they're working half the time, because the store is empty and run down.
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January 2024 by Rush Smith
The store clerk who helped me with a passport photo was truly friendly and personable. She did her job well, but her attitude was pleasant and made the whole experience noteworthy.
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January 2024 by Decarri Oden
Alexandria R. Gave amazing service and informed on a price match steal!
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January 2024 by Yeyaa Davila
The lady working at pre-tsa her name is ERIKA. Her attitude was horrible from get go. Horrible costumer service. I have no idea what she’s doing there. Staples should look into her because the way she handles people is truly miserable.
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January 2024 by Topher Taylor
I wish I had gotten the name of the associate who assisted me the other day. He was incredibly polite and super helpful. I wasn't sure what I needed for a print job, and he had the perfect recommendation. Pointed me in the right direction without any pressure or tacky upsell. I was truly taken aback by what a good customer service experience it was. I've had a couple less-than-ideal experiences at Office Depot/Max, so I figured I'd give Staples a try. I'd been to a Staples maybe only once or twice in my life! They will be my go-to from now on. Highly recommended!
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January 2024 by Eswell
Went there for TSA precheck, and Erika provided quick and efficient service.
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January 2024 by mattmiller523
I have had two great experiences here at the copy center. My posters look amazing and the staff at the store were very helpful whenever I came in. Just wanted to give them a shout out. Thanks!
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December 2023 by Missy W.
Yolonda does a horrible job assisting customers with TSA Pre Check. She was extremely rude and purposefully CANCELLED MY ORDER after I walked away. that was placed 12/8/23. She ignored me and was very sarcastic and unprofessional, unethical and a disgrace to TSA and Staples. Yolanda appears to have selective mutism, bias with who she would like to assist and how she would like to assist them. A person this unethical should never work for an organization if they like people skills. The store manager and staff were very helpful and polite.
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December 2023 by P L
This location is the ghetto. I swear I hate to come here. Many workers but only 1 register open. Workers on their phones, laughing and playing with each other, yelling across the store. It's all bad. Ugh. It is just the state of customer service and workers these days.
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December 2023 by Brandi Moore
BEWARE of this location! If I could give this store location ZERO star I absolutely would. The WORST customer service I have ever experienced. I called to inquire about an Amazon package return that I trusted Staples to send back. A few weeks later Amazon never received the package. So I called and spoke to an associate to figure out if I can get some resolve on the issue. The lady I spoke to was extremely RUDE and kept speaking over me. I never received an apology or any resolution. The associate woman basically hung up on me after asking what her name was and asking to speak with her Supervisor. When I tried calling right back to speak directly to the Manager, the call never went through. I'm highly upset and deserve better customer service! Do better Staples!! Learn how to treat customers!
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November 2023 by Gregory C.
Needed to sign up for TSA pre-check since the Atlanta airport just closed 3,000 parking spots, and would you believe it, Staples is there for you. There is a kiosk inside that serves a couple of people at a time. Make an appointment. It's difficult to get here during rush hours from anywhere in Atlanta. The attendant was very helpful and quick. It's a bit of straight forward process so don't expect too much other than to get in and out and on your way.
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October 2023 by Angel Soft
I ordered a product and was at the counter waiting for my pickup. One of the workers was talking with someone and I stood there for a while before another worker came over to help. She was nice at first but when I asked for help with something she started acting annoyed and rude. I asked a simple question about binding and she treated me so disrespectfully and not willing to help. Not a very good experience, left the store feeling unsatisfied with the customer service.