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March 2024 by The Lion And the Hare
This was a new location for me to try out. The store itself was beautiful. It was very clean, organized and bright. They had a great mix of merch and beans. I ordered at the register and it was a little longer than average wait times. I will say one employee looked liked she was not a morning person and hated the world, but one employee was desperately trying to pick up the slack. He apologized for the wait, had a smile on his face, remained super calm while customers were staring waiting for their drink. He was actually one of very few baristas who pronounced my name right and handed my drink off with an infectious smile. This store was the first I have seen that had incentive boards for feedback. Colorful, fun Signs for employees featuring their favorite drinks recommendations. They even offered drink suggestions by horoscopes! . The previous reviews may reflect the one grumpy employee. Don’t let it Deter you from stopping in. My order was perfect. I even entered a contest they were running. Enter your “go to” drink and if your name is pulled you get 10% off every time you order it for the month. So A+ for caring and trying to improve on whats lacking.
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March 2024 by Kk mk
This is a really nice convenient location. Unfortunately, that I all I can say about it. the workers are stingy with extra milk/creamer, etc, as if it's coming out of their pocket, when they are just hourly employees. The location is the only thing going for it. Overall, this place sucks pretty bad.
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November 2023 by Bennett Parker
Every AWA I prefer coming to this Starbucks over the one in the mall, these wonderful group of humans are so kind and hard working, they got through this crazy weekend and still Sunday morning are still so kind. And my drinks have slapped all weekend 1,000,000,000/10
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November 2023 by Michael H
They closed half an hour at least before their listed close time.
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October 2023 by Mark Davis
Great Service, The Beautiful Ms. Letty is awesome, she seems poised, knowledgeable and she delivers superior customer service .. She is always attentive and greets me every time I walk-in. She seems to be a special talent and brightens up the customer experience every visit …
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September 2023 by David Baker
Sooooooo
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August 2023 by William Drye
Staff is very stingy when it comes to light or no ice as if it comes out of their tips or checks. I ordered a cold brew with no ice and barista gave me a tall amount in my grande cup. I didn’t ask for room, I asked for no ice. This happens almost every time I order my drink this way. I will not return to this location, hate how convenient this location is, but can’t justify spending $5 for a coffee and not even getting a full cup. I guess I’ll save money and not be disappointed, win-win.
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August 2023 by Andrew D.
Never gives me a full drink that I order just because I ask for light or no ice. I'm still paying $6 for a coffee ridiculous.. not returning.
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August 2023 by Patrick Pierce
The barista was excellent. I gave a low score on service because he was the only one there during morning rush hour. Three other employees came in a little after 8 a.m. which was too little too late. Lots of upset patrons waiting for their morning Starbucks...not a good image for such a high profile coffee shop. The three female baristas need to improve on their people skills and talk plainly with a higher volume like the male barista. My wife was with me and mentioned this so this is not a male's sexist post. Coffee was good as it should be for the price you pay.
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August 2023 by Cara Hultstrand
I work in the building so this location is extremely convenient for me! My drinks are always correct. I like to order ahead to avoid the wait.Parking: There are a few 15 minute parking spots right next to the Starbucks or there is a massive parking deck behind the building.
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July 2023 by Sarah Weese
Quick, clean, and friendly!!
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July 2023 by J. F.
I sent this letter to corporate today about my experience at this location (200 Galleria Parkway) . I was there at roughly 10am.I just left a Starbucks in the Atlanta area (on vacation). I had trouble working the credit card machine so I asked the cashier for help. Before I could say anything, she reached over and hit the 25% tip button and hit enter. She absolutely did it on purpose because at first she went past 25% to No Tip and then quickly backtracked and gave herself a 25% tip. This happened too quickly for me to say anything and I didn’t want to make a scene after.While I actually did intend on adding a tip.. (1) I would never tip 25% for 2 drinks at counter service. I mean, who tips 1/4 of the bill at counter service? (2) she did this without my consent, so she essentially stole about $3 from me.I was going to kind of laugh this off, even though it truly isn’t funny. I changed my mind after going to the car and talking to my husband. I told him that I had a ‘funny’ story, only for him to say, “oh my gosh. The same thing happened to me at Starbucks yesterday.” (Different Starbucks but still in Atlanta). In his case, he put his card in the machine and the employee spun it around quickly, added a 25% tip and hit enter.Two times in two days warrants an email. We go to Starbucks regularly and now I wonder how many times this could have happened without us noticing (being distracted by our kids)?This really isn’t right or ok. In the last 2 days, I can guarantee that Starbuck’s employees have stolen at least $6 from us.
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June 2023 by Katie Welborn
I work in the 100 building so I come here a lot. All the baristas are wonderful and kind and my drinks are always well made. Even when it’s super busy they stay calm and consistent.
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May 2023 by Jenny Tan
Service is great. Drinks are great. But a remodel is much needed for the high volume of traffic.
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May 2023 by Danny Trejo
Out of almond and oat milk. Out of vanilla.20 min wait for drip coffee
