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March 2024 by Raven Quinones
Title: A Mixed Experience at Midtown Target's StarbucksNestled within the bustling aisles of Midtown Target lies a Starbucks, promising a convenient caffeine fix for weary shoppers. However, my recent visit to this location left me with a mixed bag of impressions, ranging from cleanliness concerns to disappointing beverage quality, tempered only by the kindness of a standout employee.Let's address the elephant in the room: cleanliness. As I navigated my way to the Starbucks counter, I couldn't help but notice the lack of attention to cleanliness in the surrounding area. Tables were littered with crumbs and spills, and the floor could have benefited from a thorough sweep. The overall ambiance left much to be desired, detracting from the enjoyment of the Starbucks experience.Unfortunately, the disappointments didn't end there. Despite my anticipation for a refreshing iced brown sugar oat milk shaken espresso, the reality fell far short of expectations. The beverage lacked the harmonious balance of flavors promised by its description, with an overwhelming sweetness that overshadowed any hint of espresso. It was a stark reminder that even the most enticing menu items can fall flat when execution is lacking.Adding to the underwhelming experience were the not-so-great baristas manning the counter. Their lack of enthusiasm and attention to detail was palpable, further detracting from the overall customer experience. It's disheartening when a visit to Starbucks, a brand known for its commitment to quality and customer service, fails to meet even basic expectations.However, amidst the disappointments, there was a glimmer of positivity in the form of cashier Sol. Despite the shortcomings of the Starbucks experience, Sol's sweet demeanor and attentive service stood out as a beacon of hospitality. His kindness towards my son as he placed his order was a bright spot in an otherwise lackluster visit, serving as a reminder that exceptional customer service can make all the difference.In conclusion, while Midtown Target's Starbucks offers the convenience of a caffeine fix within reach, the lack of cleanliness, not-so-great baristas, and disappointing beverage quality leave much to be desired. It's a reminder that even in the midst of convenience, the Starbucks experience is only as good as the sum of its parts. Here's hoping for improvements that will elevate the customer experience to the standard expected of the Starbucks brand.
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March 2024 by Kash C
Jus was excellent an amazing services he made my drink and made sure it was right he was very polite and respectful and definitely is a wonderful fit to the company, I will be coming back for his
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February 2024 by Midgena Auguste
The lady with the locs is AMAZING! She’s the merriest person there and seems to be able to do it all! She was able to make extra cold foam after I was told they ran out. She really made my day and really hope she is paid for the impact she has on customers!
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February 2024 by Lizzie Youmans
They closed an hour early with no indication. Barista let us stand at the counter for a bit before she said they weren’t open. Wish America didn’t do the lazy “close whenever you feel like it”.
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January 2024 by Monai the Poet
Debbie was a delight! She was very accommodating with my order and the flavors I wanted, and she was so pleasant to work with. My latte was lovely! Thank you Debbie!
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January 2024 by My Peculiar Cases
Toaster is always broken! Never have anything available as far as pastries. Get it
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January 2024 by Sam Barker
Just went there to get breakfast and a cold brew, and they said they didn’t have any cold brew or anything from the menu. Can’t even call it Starbucks if they have nothing from Starbucks ?♂️
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January 2024 by Coach WILL
Can’t even be open on
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December 2023 by Bianca Kalvesmaki
Painfully slow - forgetful - rude - and sloppy Starbucks. Where are the supervisors - how is this allowed?
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December 2023 by Alisha Murdock
Disorganized staff. Overcharged, incorrect order, wrong change. It may be the Holiday Rush. ??♀️ Nice ladies behind the counter, though. Hang in there, ladies!
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November 2023 by Taneya Heath
This is the slowest moving Starbucks I have ever went to! Takes almost 10 minutes a person for no reason.
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November 2023 by Mahnaz A.
Worst Starbucks in United States congrats I would give 0 but not an option absolute garbage. They put water in my iced latte for like half of it. Service industry is absolutely awful. Please Starbucks close this awful location I took one sip and threw away a 7.50 drink. Worst employees at a Starbucks I've ever witnessed. Should have checked the 1 star rating fire everyone at this location.
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November 2023 by E.L.L.A
VERY RUDE STAFF!!!!! Says that their frappuccinos are unavailable & NO fruit drinks. They also don’t allow refunds when they mess up your order.
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November 2023 by Melika Jenkins
literally so rude wit no customer service skill’s whatsoever! they don’t have ANYTHING to make most of their popular items. would not recommend. the food sucks
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November 2023 by Ekaterina Kashapova
I just don’t understand why it says they are open until 8pm if it’s 4:50pm now and the girl behind the counter said that they are closed. I was here midweek around 5:30 pm and they were closed also.