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January 2024 by Jill M.
I've been working in this mall for at least 15 years. This Starbucks is always been one of the best. I don't know if it was a training location since the pandemic but I believe it it is now. People have to learn at some point and I respect that and understand that, but the lack ofjust basic customer service is lacking here. Can the training location go somewhere else?
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October 2023 by Alexxia
Very good customer service , generally a bit of a line since it’s in target. They do not carry blonde espresso so shots are a bit rough.
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August 2023 by Daniel Smith
I walked in this morning and this young man with dread was extremely rude to me. I didn't feel comfortable with him making my drink and soon left.
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July 2023 by Shani H.
Cool starbucks in the mall. The staff is nice and always thorough when making drinks.
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June 2023 by Ashley Sanchez
Staff was very rude and when we asked for another drink gave us an attitude .They also did not tell us certain ingredients to the drink were out of stock until after our drinks were made. Very unsatisfied with the visit.
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February 2023 by Shamira Dessasau-Davidson
I placed a mobile order like I do every morning at my local Starbucks back at home so I proceeded to do the same the Lennox location since it was close to our hotel but when I arrived and let the cashier and manager who was in earshot know my name and that I was a picking up my order I was a told in a very mean and agitated tone that it would be available at the mobile pickup counter and nothing more happened…. My husband and I waited nearby for 30 mins thinking that they were just busy and understaffed so we tried to be patient until we decided to check again with the cashier and confirm my order although we already had her give us attitude the first time. We were then told it was not at this location but one that is further into the mall since we are from another state I believe it would have been more appropriate to double check with the system when we first arrived to let us know it was another location that it was at. Because the manager had an attitude I waisted my time and I hope that they get the help they need soon it’s clearly taking a toll on customer service and the two employees that are there .
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December 2022 by V
Ms. Elaine was so nice when I went into this target Starbucks today! She was very professional while being super friendly and sweet! This is not my favorite Starbucks location because they never have the full menu available when I visit but professional baristas like Elaine will keep me coming back!
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December 2022 by Lauren L.
This Starbucks is terrible. They tried to charge me for a splash of milk/ cream in my coffee (no, not steamed milk- just a couple teaspoons of milk). I've never heard of this practice and I go to a Starbucks probably 2-3 times a week. I assume they charge for sugar, too?! At first I thought she misheard me but no... she confirmed they charge for milk in coffee. Bizarre experience. Oh, and the coffee was like warm. Don't go here unless you want to get charged incorrectly.
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November 2022 by Lorenzo Rolle
This was my best Starbucks experience. Ask for Lisha or Chanel. They’ll take care of you.
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November 2022 by Sommer Farthing
I had an absolutely horrible experience this morning around 8:30 AM. This Starbucks staff is usually extremely kind, but not this morning. I walked in, attempting to order my usual drink that I order all of the time. The employee tried to charge me DOUBLE what I always pay for this drink. When I politely pointed out that there may have been an error typing it in, they were extremely rude. I’ve never experienced anything like this - let alone from a Starbucks employee. I even pulled it up in the app to show how much the drink should cost. They did not care. The afternoon staff is wonderful, the morning staff not so much.
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October 2022 by Ngoc Nguyen
I always come to this Starbucks and I love this shop except the guy, his name is Tracy. He is so rude and unprofessional. He tried to make me pay more than usual I pay for the coffee. Be aware if you meet this guy.
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July 2022 by Victoria Biggins
Ms. Elaine was so nice when I went into this target Starbucks today! She was very professional while being super friendly and sweet! This is not my favorite Starbucks location because they never have the full menu available when I visit but professional baristas like Elaine will keep me coming back!
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May 2022 by Kelly Burge
So happy this Starbucks is here. l have to go on Target runs often so this is so convenient. I put in my order when I walk in, then run to get what I need and grab it on the way out. Helps me keep my target runs to 5 min and I knock out two things @ once.
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October 2021 by Amanda Johnson
Whenever I’m at Target I always stop by the Starbucks to grab a coffee and/or food. A lot of times only Maya is working and she still has the happiest attitude and is so sweet. She’s always somehow whipping up 5 coffees at once and food too. Just wanted to give her a shout-out for being AMAZING!! A multi-tasking queen for sure.
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September 2021 by Jana Viochnova
I never seen such a filthy Starbucks coffee shop like this one. Gross. It was messy in employee area and costumer area as well. For moment it reminded me of Waffle house fast food restaurant. Least they cook... To sad. I love Starbucks company.