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March 2024 by Patricia Walker
Great Stay! Clean and I love my room. Ms Pauline was super nice, very pleasant. I would definitely stay here again. Thanks!Rooms: My room was great and clean with a washer and dryer!Nearby activities: Near shops and restaurantsWalkability: Sidewalks and walkable neighborhood
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March 2024 by thomas jerome
Great room, place 20 min from the train station.
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March 2024 by Erin B
If you don’t mind doing some more cleaning it isn’t a horrible place to stay. There were quite a few long hairs left from the previous guest in the shower. The stove was also dusty but it didn’t bother me much. There were 3 or 4 lady bugs in the room too. The bed was comfy, and the room was more modern than I was expecting so that was nice. It is located in a decent area and there is a good bit of parking. During my stay the parking garage wasn’t as bad as I expected based on the reviews but I understand the concerns. The fitness center was disappointing too but that’s not a big deal. Overall it was okay. I recommend if it it’s a cheaper option and you’d like to save money or if it’s in an area you desire but I probably won’t be back.
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March 2024 by Allen Bryant
I’ve been meaning to give my review but I’ve been busy. I booked a room around New Year’s Eve to be closer to a few events I had near the area. To get right to it, I think I captured and killed about 15 bugs and the water didn’t get past a breath of hot air. Luke warned me at best. Another thing was that you can literally see right under the room doors without having to stoop down to take a peek. Room phone was faulty and the parking decks are dangerous as mirrors are needed to see around the corners. This hotel is under construction and you will definitely take notice.Nearby activities: Lounges & Eatery’sSafety: They have onsite security roaming the parking garagesWalkability: Good for walking to nearby establishments such as Atlanta Fish Market and Blu restaurants and lounges
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March 2024 by claudia maria santos
Great location. Large room, very comfortable bed. The well-equipped kitchen. On-site parking. Breakfast needs a menu overhaul. As for the staff, they are super delicate, attentive, kind and always with a smile. Congratulations to the team.
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March 2024 by James Rowland
Nice comfortable rooms like ya would
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February 2024 by Annette Tiberio
Found several roaches in all kitchen cabinets manger said he wasn’t aware but several other reviews said the same that they had roaches staff was not excited to help with anything when u needed something they were bored at the front desk n were more interested in being and texting on their phonesRooms: Kitchen full of roaches
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February 2024 by Calvin Walker
Came for my daughter's wedding, and even though the hotel was under reconstruction, the staff was very accommodating and courteous during my stay.Rooms: They cleaned the room for the period of time we were there, and they provided any linen you needed when asked.
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January 2024 by Imran Nazer
I have always stayed at Homewood Suites by Hilton for many years and enjoyed my stay however my recent stay at Atlanta Pharr Road did not meet expectations. Apparently this hotel is converted from a previous hotel chain. Here are just a few issues observed, the finishes and details are very poor throughout the hotel starting from paint, old noisy slow elevators, small room, very small bathrooms that ae difficult to close . The breakfast area was too small and had only a few items compared to other Homewood Suites. I addition, when making reservations I was told there is an indoor heated pool and functioning but very dissapointed to find out it was being renovated and closed. Hopefully Hilton management will take note and improve next time.Rooms: Small rooms
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December 2023 by Mary Goodwin
They are currently under renovation, so perhaps things will improve.I had previously stayed in this hotel when it was under different management (corporate).Since it was centrally located and a Hilton property I expected a different experience.1. The toilet clogged (plunger in bathroom already, known problem)2. No coffee in room despite coffee maker and tea bags.3. Desk staff (morning shift) not the friendliest) when I inquired about) loyalty point assignment for this stay.The kitchen manager was exceptionally helpful and accommodating though. I really appreciated his helpfulness and friendly nature.The price and location was great...but Hilton usually does better.
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November 2023 by Brian G
This place is a nightmare. My toilet stopped working and the front desk told me there was nothing they could do. So I had a non working toilet and a sick kid with the runs... it was terrible.Not to mention the hotel is under construction. It really shouldn't be open.They definitely need to get their act together. I was utterly disappointed.
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November 2023 by Vineet Agrawal
Extremely awful experience. The property in under renovation so they had no facility (pool, fitness center, etc.), not sure why they are still taking reservations. They have 2 elevators and one was out of service. I was on 2nd floor and I used to wait for 15-20 mins for elevator, always. During 1 week of my stay, they could not repair the other elevator. I enquired about staircase and I was surprised to know that it was blocked with construction material. Thats a fire safety hazard. Breakfast was the worst, they had all packed stuff (including pan cakes) with a very limited option. No place to sit, so you take the packed stuff to your room and eat there.Safety: No emergency staircase exit and no fire alarm. Most important they don't care.
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October 2023 by Paul Azzi
Being a lifetime Diamond implies I've stayed at many Hilton properties of which some have been Homewood Suites.When I arrived, no one was at the make shift lobby. No problem, I have a digital key and went up to drop my bags.Returned down to get a physical key and bottle water.The person at the lobby did not acknowledge any loyalty, nor did he offer water and when I asked for water, was told they had no bottle water.Now, in all my years, that is a first!I then asked where is the breakfast area?It was behind us. See the picture.I really should have read the reviews before having the travel team book this.In any case, I'll be checking out after 1 night going to a different hotel.Actually can't post the picture.Update. The hotel didn't have fire alarm system. I got awakened by firemen banging on my hotel room door yelling to evacuate the hotel. Which hotel doesn't have a functional fire alarm?
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September 2023 by Susanne Perry
Updated rooms are nice; however, I don't like the lack of towel racks or hooks. The bathroom was a bit cramped, and the fan comes on every time you enter, which is a bit annoying. The location was great for where I needed to be, but I was not welcomed as a diamond member. People had to ask for bottles of water, which is normally given upon checking in. Breakfast was alright, considering they are still renovating, but I wanted a digital key to avoid the front desk, and I still had to go to the front desk even though I checked in online.
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September 2023 by Lisa
If you are looking to sleep past 8am this may not be the hotel for you during the renovations.I will say, everything was perfect until I was woken up at 8:30 and had a little trouble going back to sleep.I would have booked elsewhere if I knew this was going to happen The room was very clean; I loved the set up. And service was excellent!
