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February 2024 by LaCresia Weaver
Did not have a good experience at this store. When we walked in we were greeted by everyone, someone then walked over and asked how he could help us out. We told him what we needed he said ok and walked away. He then went and sat down and started helping someone else while playing on his phone. We sat there for over 30 minutes waiting to be seen while a lady walked in and they immediately helped her out. Then the guy that was helping us started helping another guy with a lady and when we were getting up to walk out he then grabs his stuff and starts to walk over. Naw we good bro we’ll go to another Tmobile. Service was slow and it was 4 reps in the store and still had to wait. Please do better with your service and helping people out.
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January 2024 by Rose Harden
Great customer agent
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January 2024 by Angie Berry
Bad customer service I gave the guy my id in his hand he gonna put it on the counter like he don’t won’t to touch my hand if that the case you don’t need to be working around people I love this location but not no more he was cursing in front of me with another employee no respect at all.
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November 2023 by Anthony Cater
Great ??
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October 2023 by nika Perry
Trinity had great customer service and was very pleasant.
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September 2023 by Guyesha Blackshear
Renardo is the best! He was very kind, understanding, and helpful. I also observed him applying these same characteristics when dealing with his associates as well. Everything about creating/activating my new account was wonderful! 10/10!
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September 2023 by Tiffany Storm
AUBREYis amazing took the time to get my phone right ✅️ ? ?? so happy he was able to take care of me I mean he was very helpful and down to earth, God bless??
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September 2023 by kiven boo
Staff is really friendly and helpful. Juwan is the best! He was so helpful and respectful.
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September 2023 by Edward Watkins
I'm very pleased with the level of service, patience and professionalism I experienced at this location (2900 Peachtree St). The store manager Rey and one of his associates Prabh went above and beyond to untangle a double order I totally messed up on line. Rey patiently spoke with T-Mobile customer service on multiple occasions on my behalf...despite it being a busy time of day for them. Once my phone order arrived Prabh and Rey both a patiently help me activate and set up my new phone.
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September 2023 by Holly Finley
I had been to a different store and the experience at this store was so much better.The mobile expert Jurnee was kind and helpful.
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August 2023 by Kat Moore
I was helped by two young ladies. I placed my internet order online it was all wrong so I had to come into the store to get help. They fixed everything. Great service !!
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August 2023 by Hello There
Great experience purchasing and setting up a new phone. Thanks Trinity & Roy!
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June 2023 by Raquel P.
I had an EXCELLENT experience yesterday. I was greeted immediately upon entry by Victoria. She exceeded my expectations with her knowledgeable, kind, patient, exemplary customer service. You can tell she truly enjoys what she does. I didn't realize I had any anxiety about replacing my glitching phone until she assured me that she would take care of everything. There aren't many people out there left like her. Thanks Victoria and Thank You TMOBILE for a fantastic experience. I'm a truly happy customer!!!!!
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May 2023 by Kagwiria Mworia
Went into the store to try get my mom's phone replaced that had suddenly died on her. As soon as we walked through the door, Victoria greeted us with a big beautiful smile from across the room and proceeded to assist us. She made a very stressful situation dealing with the insurance company bearable by advocating diligently for my mom.Victoria is a true Godsend. Thank you so much for everything you do Ms Victoria.
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April 2023 by Tanyu Wang
We went to the 2900 Peachtree rd location at last minute due to a home internet outage (~10 mins before store closure). Victoria was super friendly and knowledgeable. She immediately start reviewing available plans and promotions with us, which lead us to decide to switch our phone service from Verizon to TMobile, as well as home internet service from Att to TMobile. She was very patient with us and took care of everything! Victoria is hands down the best agent I have ever worked with. I will recommend T-Mobile at the Peachtree Rd location to anyone who is interested in T-mobile. Thank you Victoria!
