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February 2024 by Pat L.
Great service! I needed a hitch for a bike rack. They ordered the right hitch for my car and installed it in less than an hour. They also recommended a swagman bike rack that is perfect for my bike. Very satisfied all the way around.
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January 2024 by William Lee
Quick, courteous, and fair pricing.
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January 2024 by Joe Collins
Great advice and service! Reasonable price.
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December 2023 by Christian R.
Mixed feelings about The Hitch House. The people there are super nice. I'm sure my hitch is installed well. But for $710, I didn't get the best workmanship. I got a hitch with a ding already on it exposing the metal under the coating, a bumper protruding because it wasn't cut correctly, and a missing cargo net screw from when they accessed the fuse box.
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November 2023 by ShaRee H.
I own an older pick up truck, that belonged to my dad. The time had come for me to take off the ball so I could attached a bike rack in to the hitch. Try as I might, I could not remove it myself. My dad would have been amused. Admitting defeat I googled "hitches near me" then called Hitch House to explain my challenge. The young lady was quick to offer assistance and told me to pop in anytime. I did so that day. Bob asked for me keys, drove my beloved Little Red Truck to the back of the shop. 20 mins later his work was done. I asked Bob what I owed to which he replied "You can write me a review". My visit to the Hitch House and my encounter with Bob brought back memories of my dad who had Bob's kind of skills and a knack for doing good deeds. I am grateful for the help, good people and the trip down memory lane.
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November 2023 by James Poss
I had a great experience at Hitch House. The process of setting an appointment was quick, and they got me in for a hitch install the very next morning. The staff was incredibly friendly and had the job done in under 45 minutes, just as promised. I'm impressed with their efficiency and the high level of customer service they provided. I recommend Hitch House for anyone in need of hitch installation services. Five stars all the way!
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November 2023 by Herbert S.
What a great group of people. Holly, the office manager, was exceptionally patient and Bob was diligent at solving what turned out to be an unexpected complex problem. I went to Hitch House because I knew they had years of experience and I suspected my installation might be problematic because I had a Mexican version (purchased in Mexico) of a Subaru Crosstrek. I am really glad that I went to Hitch House because as it turned out, the Crosstrek wasn't the problem but the standard wiring harness used for Subarus didn't match with the LED lights on my trailer-this was not obvious because the lights worked after the initial installation but didn't work when I got home. I took back the trailer and the wiring harness had failed and Bob at Hitch House replaced the original. He kept my trailer and checked out the wiring on it because the wiring harnesses used for Subarus rarely fail. The trailer wiring was fine and checked out for free! Again, when I left with my second wiring harness and my newly checked out trailer wiring, everything worked when I left but by the time I was home, the lights on my trailer would not turn off. This turned out to be a problem between the LED lights on my trailer and the electronics on the standard wiring harness (I ended up finding one reference to this happening to someone else on the internet). The "fix" required wiring the Subaru with an upgraded wiring harness. Bob has been doing this for years and fortunately he remembered a similar problem he had with someone else several years ago. When he looked at the trailer with the car turned off and the lights on the trailer on, he said "I know what this is, it happened to me once before several years ago." I really doubt I would have received the kind of attention and the willingness to problem solve this that I received at Hitch House. Not only was the service excellent for a problematic installation but their price was much better (and the equipment used, much better) than an installation from a national chain that installs trailer hitches. Thanks Hitch House and thanks Bob!
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November 2023 by James P.
I had a great experience at Hitch House. The process of setting an appointment was quick, and they got me in for a hitch install the very next morning. The staff was incredibly friendly and had the job done in under 45 minutes, just as promised. I'm impressed with their efficiency and the high level of customer service they provided. I recommend Hitch House for anyone in need of hitch installation services. Five stars all the way!
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October 2023 by Tyler
Hitch House was fantastic to work with. Holly made the ordering process easy and my install appointment took less time than expected. Much easier than going through a dealership.
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September 2023 by Natasha D.
My bf had a hitch installed here and had an excellent experience. Not only was the work completed quickly, but there were also places where he could sit and work while waiting (took about an hour). Very reasonable prices as well.
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August 2023 by Douglas S.
Several years ago, I bought a moderately sized (24 foot long) home-built sailboat (trimaran) that folds up for trailering. With it came a DIY modified trailer to transport it. The swaying on the highway would not allow speeds over 50MPH. My truck behaved like a dog being wagged by its own tail whenever a semi passed me. I put up with a nerve wracking 7- 8hour drive to the beach for several years but finally realized the stress and safety concerns had to be addressed. Bob at the Hitch House analized the problems (numerous) with the trailer construction and made recommendations for corrective measures, in ascending cost ranges. He explained things very logically and I felt confident in the decisions I made as to what work should be performed for the best cost to improved performance balance. The work wasn't cheap. Competent, top-quality work seldom is. But I can now tow at interstate highway speeds in safety, comfort and peace of mind. I wish that every company with which I dealt had folks that were as knowledgeable, conscientious, and courteous as Bob and his staff.
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August 2023 by Molly B.
Great service! Fast and had a great waiting area. Also gave me some tips on towing trailers that I was unaware of. Highly recommend.
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August 2023 by TiTo Hernandez
The best place to get your hitch installed in Atlanta. Buy it from them, they'll install it while you wait. They were fast and friendly. Couldn't ask for a better experience.
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March 2023 by Bill Hogan
Made an appointment to have a hitch installed in an hour. It took about 15 minutes!!! Fast and friendly service with reasonable prices and they have most of the needed parts in stock!!
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November 2022 by Justin Fordeck
I was visiting from out of town to help a family member move and had to spend an extra day waiting on a trailer to be available. Once I went to hook up the trailer I realized the vehicle I just bought didn’t have a hitch. ? I called a few dealerships and no one had anything in stock, but suggested the Hitch House. They went above and beyond and had me in and out the door within 45 mins. I can’t remember the last time I received such good customer service!!
