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September 2023 by Chris Nam
if this is your aesthetic you will love your wardrobe buying all your clothes from here. Customer service is 10/10 and they have “botanical” water for customers too.
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June 2022 by Keys Keeps
Alisen was super fun to work with, very attentive and knowledgeable about the fabrics, cut, and style. She made me and my daughters feel like we were in our own personal closets having a girls day. Her recommendations and style was on point and I was very pleased with all of my items.
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June 2022 by Akilah Haynes
I highly recommend shopping with Tiffany! She helped me find everything I needed in such a short time. It was definitely a pleasant experience. Thank you again Tiffany!
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August 2021 by Annie Bennet
The current manager in the store helped us exchange a pair of pants. We really appreciate their professionalism and kindness!
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January 2020 by Amir Moussly
Staff were a pleasure to deal with, store is beautiful, service is top notch. The manager there is fantastic and very professional. I never leave ratings, but my experience was exceptionally positive. Expensive, but would shop here again because of my experience.
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January 2020 by felipe ochoa
(Translated by Google) Clothes very nice and also very good service, I recommend ...
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March 2019 by Michael Midtown
I love this store. For chic clothes in Atlanta, Theory at The Shops of Buckhead is an amazing shopping experience. Theory pieces are timeless, sophisticated, and resilient against the test of time. I wear Theory everyday to work. I wear the casual line on the weekend.
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January 2019 by Trey M.
The sales staff is amazing! Store is clean and well organized. I like that they only have seasonal selections and not overcrowded.
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December 2018 by Alex Malone
Awsome spot for clothes mike the manager very accommodating and extremely helpful
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December 2018 by Chris Bailey
Fabulous fashions.
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October 2018 by Sean B.
I was having a bad day. This shop made me feel like I was Whitney Houston. The sales staff is excellent. Ask for Lisa Marie or Theresa. You will love this store. Enjoy. I LOVE THEORY. Enjoy your day!!!
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August 2017 by Michael M.
Theory Buckhead is the place to shop in Atlanta. Parking is easy, and there are many restaurants nearby. Theory pieces are sophisticated, and resilient. I wear Theory to work. I wear the casual line on the weekend. Like most stores, there are a lot more items for women than there are for men. But, the inventory for men is ideal. This is a great place to pick up a birthday, anniversary or holiday gift. Every great clothier requires an associate who is professional, knowledgeable, trustworthy, and has an impeccable fashion sense. Theresa meets and far exceeds these requirements. She has helped me for over a year with new arrivals, educates me about fabric quality, and keeps me informed when there are sales or events. Make sure you go in on the weekends so you can be assisted by Theresa!
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February 2016 by Mitch V.
My wife is a fan of the clothing, but this stand-alone store has caused her to reconsider. She purchased items on the floor that turned out to not be a perfect fit. Returning them was impossible. 3rd party items (non-Theory merch) aren't returnable. I was told that the policy is written for display at the register. That would be fine if the purchases are swiped at a register, but instead they are swiped on an iPad and then the receipt is brought to you. Too late by then. And, corporate is no help in assistance with the returns either. Just poor customer service. The problem with that is people tend to tell only one person about good service, but they shout to the moon about poor customer care.
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December 2015 by Casey J.
My fiancé and I were excited about finding this standalone store, but our excitement soured pretty quickly as soon as we walked in. The staff could not have been more rude if they had tried. A tall, blonde sales associate immediately made us feel unwanted as soon as we walked in by staring us down with a look of disgust on her face and refusing to greet us. The male sales associate was slightly more friendly and actually made an effort to walk through the selection with us; however, he wasn't exactly enthusiastic. Long story short, I'll never understand sales associates who act as though their customers are a burden. I'm not sure if they stuck their noses up at us because they thought we were "window shopping", or couldn't afford their merchandise, or whatever other misguided perceptions they may have had. Regardless, we took our money elsewhere as a direct result of their behavior. I would suggest the store manager spend those hourly wages on employees with better attitudes who do what they were hired for - assisting customers with a smile.
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December 2015 by Tony M.
Love the new standalone store. Used to have to go to Saks to find a good selection of Theory but now there is another great option, and they often have items that are not sold in the department stores.
