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January 2024 by James mccray
I went in to purchase a fragrance, but it seems that the associate was more concerned with the security letting my brother and I in the store, bringing the customer count to four than he was in assisting us. I will never visit that store again.
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December 2023 by High Priestess Diamond
Awesome Customer Service!!!The Staff Over Exceed!!! Will Always Continue To Shop This Location…
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September 2023 by Toy High Just Toy Talking 2 Much
Customer service, selection, atmosphere, ambience... I love a ton Ford shoe! I was in love with the store! Shopping magnificent!
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July 2023 by Salih Abdur-Rasheed (Salih)
Robert Roberts, Barbie, Chad(I think), were awesome. Everyone working here exemplifies excellence! That’s very important to me.The 4Bidden Conscious Awards @ the Adrienne Arsht Center Miami will be epic next week!Thank you.Instagram: @AirForceLogistics
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May 2023 by Tyler Wright
Service at tom ford is always good but i love this place. The staff were a couple guys similar age with great service. I've been to this one a few times and always forget to review. But great spot.
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February 2023 by Ronald Matthews
Great place. Very friendly and knowledgeable staff. If the doors are closed just wait and they will let you in. Nothing in a Tom Ford store is cheap so an employee stays with you when you are in the store and helps you with anything you need. They only let in as many as they can help at the time.
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May 2022 by Eugenio Chio
Racist, rude and unprofessional staff. They treat you like crap. I’m glad I stepped in not to waste my money in this crappy place . Bouncer fake cop feels like he is god and owner of the place.
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December 2021 by Jasmine R.
Bought the Black Orchid cologne as a gift for the father of my child yesterday. It smells delicious. A few sprays of it smells up the entire room without being too overpowering or causing headaches. The smell also last for a few hours.
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December 2021 by Corey Bobak
Contessa helped me with a made to measure order from my wife as a birthday gift. When the order came in things were less than perfect but Contessa and team took everything in stride and made everything right under a very important deadline! James and his team at Tom Ford Atlanta are incredible and provide a top tier experience. Can’t wait to shop with them again soon!
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December 2021 by Shay Poe
Extremely small, but excellent service level and beautiful inside. I wish they sold more items/a larger inventory of fragrance selection and varying sizes for purchase.
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September 2021 by Lonnie Harrell (Prime Objective)
I went in to get some cologne and like a movie, the display of this jacket drew me in as if we were the only two in the store. I walked up to it to take a closer look and then I was tricked into trying it on by an employee named Contessa. I,'m 6'8 and wasn't expecting to put on this jacket and it fit perfect with no alterations. This will be on my back for my birthday I am happy to say!!!
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September 2021 by honika ahluwalia
Last year I bought messenger bag from Tom Ford for $3213.55 and I haven’t used it since then as the bag Zip is not very smooth and it’s a struggle to zip and unzip it. I guess I wasted my money! Please make those thick Golden Zips more smoother or else use a better quality cause that thick zip is what attracted me to buy the messenger bag. I would really appreciate if you could return or exchange it for me.
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July 2021 by martin lopez
Upscale, clean.. Professional staff
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July 2021 by Michael Clay AΦA1906
High quality goods and services!
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June 2021 by Kathryn L.
I'll start off by echoing Lilly C.'s statement "The Staff here is amazing & super". Not sure if the same team of Associates was working when she wrote her review, yet Luke, James & Demar (Security) client skills were a 10. I'm giving an extra acknowledgment for Demar, as he takes his securing seriously yet doesn't make you feel uncomfortable while you shop. We a party of three didn't have to wait in line but had to get our temperatures taken before entering the store. The store's layout, luxe decor, and furniture are high-end providing the signature Tom Ford presence & ambiance...if I could only fit one of the sofas in my handbag. Every section of the store compliments the merchandise being offered, handbags, unisex clothing, candles, perfume/cologne & accessories. The store smells inviting & is in pristine tidiness, down to the displays & Mannequins. Don't think you need to be wealthy to shop at TF's as there's something for everyone's style & budget. Thank you again, Luke, for the masquerading the gift card as a box of shoes, I had fun getting one over on my Neice as she opened her gift. James, you are definitely a Genlemetn & a Scholar, thanks for engaging with me while I waited. & Demar, you take security to the necessary level while being professional & welcoming. I highly recommend this Tom Ford boutique (located in Phipps) & their amazing Luxury Associates, it was nothing less than a stellar shopping experience.
