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August 2024 by Keturah Royal
I just left Top Nails and am sitting in the parking lot writing this review. I had a pedicure for which I paid $60, but unfortunately, I am quite dissatisfied with the outcome.
My primary concern is that my technician cut my toe nails significantly shorter than I anticipated. Initially, the experience was enjoyable; however, the excessive trimming made it painful during the filing process and significantly impacted my overall satisfaction. I attempted to address this issue with my technician, but my concerns were not acknowledged and were instead dismissed. She said that she cut them because I told her to. I acknowledged that I asked for them to be cut but I did not realize they would be cut this short. Not only does it not look good, but it hurts. This has left me disappointed, as the final result overshadowed what was otherwise a pleasant experience.
I didn’t want to pay for this service, but I did. I won’t be back.
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July 2024 by Debra Joseph
Specialties: They are the best! Sometimes I get the hot rocks leg massage or the parrafin wax treatment for the feet. They are excellent with all the specialties.
Cleanliness: From lining the foot tub with fresh plastic to sterilizing their tools, they take every precaution to ensure there is no transference from one client to the next.
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June 2024 by Molly
yeah so… I don’t normally write reviews and I feel bad for leaving one star. What happened is I don’t get my nails done frequently so I have nice healthy nails and skin. I asked for gel nails and the tech “prepped” my nail beds and cuticles. Three of my cuticles started visibly bleeding and it hurt SO BAD. When the tech saw the blood she gasped and wiped it away with her fingers. She then went on putting all the gels and coats into the open wound, it burned like hel*!!! There was also blood streaks IN the paint. After this entire process, she decided to put some alcohol on it. I was genuinely concerned I would get blood poisoning from all the salon chemicals in my open wound. The gel nail job was also extremely thick, like she must have put four or five coats on., making my nails look kinda tubby. It was my birthday and this was my treat to myself so I was trying to look and the bright side and didn’t raise hell with the employee (also i’m shy). But that manicure should had been free!
So the following days my cuticles swelled up and it was pain like I have not experienced before. I think part of the pain was that she had put all the gels and chemicals in the wound so it wasn’t healing properly. I was doing warm washes and applying ointment three times a day. I took breaks during work to soak my burning hands in hot water. Luckily things started to heal around day four. I hope nobody else experiences this.
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June 2024 by Miss MB
Lisa is the best nail technician I’ve ever had. She is so gentle, yet so thorough! I get a great pedicure EVERY time.
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May 2024 by Amber Ellis
I have been going to this nail salon for years. They always done the best job. Everyone is always so friendly and welcoming. Tony and Hannah are by far my favorite nail technicians. However, everyone consistently does a great job. I highly recommend this top tier nail salon..
Excellent every time.
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May 2024 by Kateryna Hemmen
Paid for this?!?!
The only cute thing about this picture is shoes.
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May 2024 by Sofia Sandoval
Got my nails done with Heidi for the first time ever visiting this salon. She was aggressive and kept throwing my hands around. I left the salon with nails that looked like they were already several days/ a week grown out despite having just gotten them done. Everyone around me received a complimentary shoulder massage and I for some reason did not. Would not come back here again
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April 2024 by supremeinblack
David is the best - neat & quick. That was a long time ago..
Update: This place done fell off. They need to take their time, mind their business and do a better job.
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April 2024 by Coy Malone
**update** I called the store and the woman I spoke with continuously blamed me for my experience and says to ask her other customers about their experience, then hung up on me. I politely explained to her that I get gel polish regularly at Buckhead Nail and Never had issues with all of my nails breaking and bleeding at the nail bed. She told me I hit my hands on something that’s why they broke. I added pictures of my nails after they healed from bleeding. Thank goodness I didn’t get an infection. I am never EVER coming to this nail shop. Come here at your own expense. I read similar reviews and decided to give them a try anyway. That was a big mistake. I hope others have a much better experience than I did.
I decided to try a new place. My natural nails are healthy and long. I only get gel polish. The tech made at the polish very lumpy and my nails were shaped awful. I asked her to redo them and she said it was my own nails that were shaped like that. I returned the next day because my nails started breaking in the middle. First, my index finger. They fixed it with SNS powder. Over the next few days, my other nails started breaking in the middle. One by one. I kept having to go back and get the nails fixed. They used gel polish when I went back, but other nails started breaking. The pictures below are where they are now. When I returned the first time, I asked them to just take off the polish and I’ll go to my regular salon, but they offered to fix it at no charge. Now, my nails are in pain from breaking across the nail bed and I’m furious that this is happening to my beautiful natural nails! ????♀️Their base coat for gel polish must be old, or they’re using something else because the sides of my nails have very hard pieces, almost like it’s acrylic. Something must be unsanitary. I’m never coming back here again. I want this stuff off of my nails NOW!
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April 2024 by Shawn D Ford
Lely is the best!!!
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March 2024 by Jen Jesse
What I love about this place is that it’s always FULLY staffed! Tony and Cindy remember people by name and are always welcoming and friendly. I have been using the same nail tech there for years (Katie) and she’s beyond terrific! I’m very picky about my nails and she listens and always gives me exactly what I ask for every single time. It’s very friendly, inviting and comfortable. Can’t rave enough about Top Nails.
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March 2024 by Kim Young
I have tried at least 20 different nail places & everytime I end up back at Top Nails. Great service & every tech does a good job.
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February 2024 by Daniela Hartstern
I've been there 2x for mani and pedi Gel and both times they did an excellent job. I asked for the nail polish to cover all the nails and they did it perfectly. It lasted beautifully for 3 wks! I was so impressed! They're the best of all places I've been to in the US for nails. This will be my permanent place for nails from now on.
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February 2024 by Gaby S
It’s the only place I go to get my nails done! Cindy is great. I won’t get SNS anywhere else. Also had a great Gel pedicure today with Tami. Love it there.
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February 2024 by En Elle H
They are high up on their industries and new products and trends. Great people. Here’s my cat eye super glistening pink/nude look with bling bling. ❤️
