TUMI Store - Lenox Square Mall
Hours:
3393 Peachtree Rd NE, Atlanta GA 30326 Hours
About TUMI Store - Lenox Square Mall
The TUMI Store at Lenox Square Mall is the largest TUMI store in the US and is known for its great product selection and exceptional customer service. Customers have praised the store's staff for being knowledgeable, helpful, and attentive. The new store manager, Brooke, has received particular recognition for her ability to assist with repairs and purchases, turning damaged bags into like-new condition quickly and efficiently. Shoppers appreciate the team’s commitment to putting customers first, with many noting the absence of pressure during the purchasing process. Lora Ivanova stands out for her expertise in TUMI products, providing valuable insights without pushing sales. The staff has been noted for their willingness to assist with exchanges and gift wrapping, making shopping experiences seamless and enjoyable. Customers have described their visits as positive, highlighting the team's readiness to help with specific needs, such as selecting gifts or resolving issues with luggage locks. Overall, the TUMI Store at Lenox Square Mall is highly recommended for anyone looking for quality products and outstanding service.
Most Recent Reviews
September 2025
After having to gate check my Tumi bag, the airline broke the telescoping handle. I assumed my bag would be out of warranty, but called the Lenox store and was told they had repair parts in house. Brooke at the store fixed it for me in under 10 minutes! Extremely pleased with the level of personal service at the Lenox...
read full commentFebruary 2024
The Tumi Team at Lenox was wonderfully helpful with exchanging my bag. Thanks to Feven I was able to get the bag that I wanted.
September 2023
Great customer service and support from Feven, very knowledgeable and helpful for my purchase. She should commended for a job well done.
More Comments(26)
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