-
January 2024 by Tookie Tookie
Kaysha A. does not need to be working there, she made me move my vehicle from the “customer parking” across the street because she said “today we are busy and doesn’t have enough parking for everyone “. It’s only two customer parking, I was already parked there first. They don’t have reverse parking and no other car was parked where I was. It seems she was holding that spot for a special person, that’s fair to the customer. People like herself don’t need to work for a company to misrepresent the company the way she did that situation should have been handled better and unnecessary. I will not return to that location again.
-
September 2023 by Honey B
I rented a uhaul cargo truck. When I arrived the truck was boxed in and made it unable to get it out. I called almost three lines to find someone to help me. Ultimately I was told to drive over the curb and if there was damage, I could appeal it.
-
August 2023 by Stacy Wright
Left my phone home. Ask the younger lady could she help since I made a mobile transaction and I couldn't log in. The young lady first told me to hold on as she was the only employee there. Not true! There was another lady on shift as well. As she finished what she was doing I explained to her my situation. She begin waving her hands stating; THEY want you to complete the online check in because that's how you started the transaction. I left went back home got my phone. The truck windshield and windows were dirty. Making it an unsafe drive, especially in the night. These employers hire horrible people to represent the brand. Going the extra mile is just clocking in these days.
-
May 2023 by Nellie Hill
Great customer service I appreciate anyone that goes above and beyond the job to satisfy a customer
-
April 2023 by Andy “Reno-Vator” Frechette
This location is only confined by its small footprint. Staff was friendly and knowledgeable.
-
March 2023 by Tania G
Today I needed help last minute and decided to rent a U-Haul van to make it a little easier. There I met Karl. He helped me make the best choice based on what I needed to move. He’s very patient, kind, and went above and beyond to provided a great customer experience. This was my first time using U-Haul and he even shared some of the services that I will DEFINITELY be using in the future. I’d definitely recommend U-Haul, especially this location. Thank you Karl!
-
December 2022 by Daryl Dennis
Ms. Garnering Wagner(Manager)at 2866 Forrest Hills Dr. SW , POLITE, PROFESSIONAL, TO ALL SHE COME IN CONTACT.
-
November 2022 by Valerie Hampton
Ms. Chandra Felder made this an AWESOME experience. Her customer service and leadership skills are excellent. She was very helpful, courteous and went the extra mile as she was in the store alone; but made a concerted effort to help me and another customer with ease. Keep up the GREAT work. Your efforts didn’t go unnoticed. Thank you so much!!!
-
October 2022 by Gina McHenry
Quenshanna and Garnecia we're SO helpful and professional. They were able to resolve an issue that another U-Haul facility messed up and saved our moving day. I HIGHLY recommend this location solely off of the great customer service we received from Quenshanna and Garnecia!!
-
August 2022 by Alison Goodman
The rental agent was terribly rude and unhelpful. I don’t appreciate being treated the way I was treated spending my hard earned money with uHaul.
-
August 2022 by Stanley Layfield
I was illegally charged an additional charge on my credit card without consent! I was told someone should be there to check me back in around 6am. Nobody was there as stated. I was charged an additional fee for nobody being there like they said. They are a complete rip off! I will never do business with this specific place again!
-
July 2022 by MudBoot Marketing
Finding moving boxes at a reasonable price in Greenville must be difficult. Who would know...But this Location helped us out. Great Location, Great help at the desk..Thanks so much
-
June 2022 by Gina Dickey
Quenshanna and Garnecia we're SO helpful and professional. They were able to resolve an issue that another U-Haul facility messed up and saved our moving day. I HIGHLY recommend this location solely off of the great customer service we received from Quenshanna and Garnecia!!
-
May 2022 by Kimberly Dzah
Love this location especially the GM MISS GARCENIA SHE ALways go ABOVE AND BEYOND FOR ME PLEASE Kudos her on a job well done definitely will recommend to family/friends
-
April 2022 by Addison Dudek
Please look at the condition of your vehicles before letting customers drive them. If the tires have zero tread and multiple gashes and corrosion, then maybe its time for a tire change. We unfortunately had to deal with this issue in the middle of our move. Completely unacceptable. Last time the oil was changed was last September. When I called the next morning to voice my concern the lady (I think her name was America?) began to give me an attitude instead of helping fix the problem. Should probably close down that whole store.
