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October 2025 by keir Monro
Horrible customer service ever i wont ever be coming here again! i went to this ugg store this morning september 30th. the staff was super unfriendly and rude !!
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January 2025 by Eddie Bell
Great deals and easy to exchange if there’s a problem. Customer service is great. Keep up the great work
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January 2025 by Betty M.
The female manager is terrible
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January 2025 by The Truth
This place was very busy, customer service was decent. However, they were out of a good bit of their inventory and have limited sizes. For this to be an anchor store they should more prepared to serve a large number of people.
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January 2025 by Sierra Howard
This store doesnt believe in answering phones. We live over an hour away and have been trying to get confirmation on what’s in stock and have called for days probably 30-50 times and nobody has ever picked up. Totally unacceptable.
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December 2024 by CJay
Apparently, they have a phone because everybody in there is special ed and they just like to hear ringing noises. As soon as they open, you can call and they still won’t pick up even if the store is empty.
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December 2024 by Chan Hopper
Found exactly what we was looking for.
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November 2024 by Erin Billings
This UGG Store Has NO APPLE PAY. Its 2024, why is the technology in 2014? A waste of time, especially with Christmas coming up!
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January 2024 by Tamar B.
Terrible customer service and no one picks up the phone.When I mentioned I’ve been trying to call for several days, the employee at the register told me they’re busy and can’t pick up the phone.
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December 2023 by LORI ALLEN
Pick up an online order
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November 2023 by Parish Barber
Great veri book
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November 2023 by Gabby Love
Lenox mall is not what it use to be in the past. Lenox use to be an upscale mall. My uggs are great though.
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October 2023 by Robert Martes
The best shoes ? so that your baby ? doesn't feel cold
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October 2023 by Kiah R.
Needed to grab some Uggs, they didn't have the color I was looking for but I found another pair and was in & out pretty quickly.
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January 2023 by Rashonda Harris
Parking is terrible, but customer service is great. Especially if you purchased online and need to exchange.
