Ulta Beauty is the largest beauty retailer in the US, offering a wide range of cosmetics, fragrance, body, skin, and hair care products from over 500 brands. Customers appreciate the friendly and patient staff who create a welcoming shopping experience, especially during less crowded morning hours. Many shoppers have noted improvements in cleanliness and organization, making the store easier to navigate. However, some have experienced issues with unorganized sections, missing testers, and a lack of clear signage. There have also been instances of popular items being out of stock. While a recent visit highlighted the helpfulness of the staff, including a kind associate who assisted a customer efficiently, some customers have expressed disappointment regarding the manager's handling of specific situations, such as currency acceptance. Overall, Ulta Beauty offers a vast selection of products and services, but continued focus on organization and customer service could enhance the shopping experience further.
Staff is nice and the store is clean! Mika was especially so sweet, helpful, personable and beautiful! Thanks for your help and for being sweet. Great customer service!
August 2026
Erin was very helpful. I will be returning. Store was stocked well.
August 2026
I went in for keratin treatment and I had the best experience ever. I had NaYa as my stylist and she and the manager both created a comfortable environment! And i loved how my hair came out Naya ate 🤏❤10/10
