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August 2024 by Kathy Kaczmar
May we take this opportunity to sing deserved praises for your very remarkable Amanda Torbert! It is a rare privilege to enjoy such a superb business experience as we've had with Amanda. We had seen the Missoula Sotrage City being constructed some months ago, so we had reached out to the Home Office to confirm how we could secure one of your units. Amanda personally and immediately took charge of getting us all the information we needed to be prepared for the date of completion. She most certainly went well beyond what was required to ensure that we would be on the waiting list, and to follow up to make sure that all would go smoothly. Each time I have the pleasure of a phone call (and email communication) with her, it is delightful. Amanda effectively brands "UNIVERSAL STORAGE GROUP" as the most thoughtful and extraordinarily efficient business. We thank you for all you are and all you do. We look forward to keeping in touch from time to time, because Amanda allows your clientele to feel so comfortable and appreciated with her gracious way of communicating. We have likewise appreciated all of the hard work that your Manager, Dan, has provided to assist us every step of the way as well!
Kathy Kaczmar
Missoula Storage City
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August 2023 by Jimmy Churchill
Good company to deal with and from what I've been told good company to work for..nice folks
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April 2023 by Gwen Upshaw
USG is a great company to work for! Direct support from Corporate is always available, they're always willing and able to get their facility managers any resources and support needed to be the best, 24/7. Anytime I've ever reached out to anyone at USG for support, advice or help, they're only a phone call away. Their commitment to their facility managers is what's made me confident and successful at my job. I ❤️ USG!
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April 2023 by Josh Burdett
I've worked for USG for 15+ years, they are an amazing company.
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April 2023 by Charvon Beedles
Wonderful company to work for. 16+ years later and I am still in awe of the great services we are able to provide due to the wonderful team at USG.
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April 2023 by Stacie Maxwell
No better management company for your self storage property! They truly care about their clients and maximizing the client's income while improving the asset.
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April 2023 by Gregory White
I’ve worked for USG 4 years now and have had nothing but great experiences with the company. Learned a lot within that time period and continue to grow.
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July 2021 by Moor Copper
This is a racist company! Managers are very unprofessional as well as the Area Manager Ractt. When they talk to you they are very condescending and racist. No customer service etiquette at all. You have been warned don't store your belongs with this company!
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August 2018 by Afton Marie
This is the best place to work for! I sure miss them. Hopefully universal storage group will get something in Hammond!
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February 2018 by Sarah Beth Johnson
I have worked at USG in my current position for 3 years. Our company is top in the industry in Management, Training ( we have won the ISS Best of Business Manager Training 5 years ) , Feasibility Studies, and Development ( we have designed / collaborated on 11 Facility of the Year winners ), and Consulting. We live by our core values: Whatever it Takes, Top of Mind-Market-Industry, On Target and Goal Oriented, Be the Spark, Sincere-Approachable-Passionate, and Honorable with Personal Integrity.
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December 2017 by J
Unprofessional and extremely had to get a hold of
