-
December 2023 by Sydney Biffle
the employees here are so helpful & i love that it’s so close to me
-
October 2023 by Kai
I use the UPS store all the time, and service is always great, but this time it was exceptional, I had so many packages, it was confusing even for me that know what I was packing and shipping.Jamal was the person helping me; what a helpful and cheerful young man.Jamal is well trained, amiable, polite and helpful, he was also efficient, and fast.Kudos to his manager for hiring/training him and to his Mom for raising him so well.It seems silly but this qualities are less and less common in work places and stores, and it is important to recognize them!
-
July 2023 by eric heine
Such a well run store! I have piece of mind when shipping from or to this location. Friendly/helpful staff and great owners. I used to live across the street - moved to Doraville and still use this location.
-
July 2023 by Sharon Silva
This is my local UPS store. The staff is always helpful and friendly. The store has been beautifully updated. I highly recommend this location.
-
April 2023 by realERdoc
I posted 6 packages in under 2 minutes. Two were USPS Priority Mail which they accept. Three people working to take care of customers. These people are wonderful in sharp contrast to the local Post Offices where one person is serving a line of 10 customers, going as slow as possible, never smiling, seemingly detesting the patrons who pay her salary. If you use a shipping online service, costs not much different. I hope I never have to set foot in a US Post Office again here in Atlanta.
-
April 2023 by Issmail Amalou
They charge me $14 to notarize a paper all ups store they charge 4 dollar they said for signature confirmation bad experience
-
March 2023 by Sam W
so this place charge 3:50$ to print a single paper what a hussle lol
-
February 2023 by S D.
I took keys to ship to my son in NYC overnight on February 13. I paid the $84 fee for this which was expensive, but this was important. It is now Saturday, February 18 and the keys are missing. Not one time has this store contacted me, I have had to contact them. Each time, my concerns are met with a "it is not our problem attitude." I call the UPS line and they say to call the store, then the store blames it on UPS.Bottom line is I will never use this store for shipping again and am more than disappoInted in the treatment I have received.
-
February 2023 by Julia Wawer
Best service I’ve gotten at a UPS hands down! I was sending in my passport renewal application and realized after I’d driven away that I left my passport in my pocket and not in the envelope (gulp!). I called and Jay pulled my envelope to the side before it got sent out and once I got there they helped me open the envelope and put it all together before getting it ready to send out again (all while laughing with me about it). THANK YOU ALL SO MUCH for helping me not get my app rejected!!
-
February 2023 by Allen Jones
Avoid this location at all costs! I used their pack and ship service (which cost upwards of $100 on its own) to send a valuable and sentimental family heirloom and was ensured each piece would be wrapped in bubble wrap and padding to ensure it wouldn’t break or be scratched. This is what I saw when I opened the box when it arrived — NO padding at all and no attempt to protect the contents inside. The fragile antique cast iron completely shattered into 4 pieces and the frame of the table is marred up and will need refinishing. Shame on these liars - stay away!
-
January 2023 by Perry B.
They have been good in the past. However I took an important document in for overnight delivery and they said it would be there the next day. When it didn't arrive in 8 days I went to the store asking for a refund. The manager " we don't offer a money back guarantee ". " mistakes happen". I thought his response was unfair. Poor customer service. Will be using FedEx in the future I understand mistakes do happen. We are all human but I think UPS should stand by their product/service.If they make mistakes and they do not deliver on their promises they should issue a refund.
-
January 2023 by Joelisa Anthony
The few times I’ve been to this location has been a pleasure each time. Their customer service is beyond excellent and everyone greets you with a welcome, even if they are not the person serving you. This will be my go to UPS from now on.
-
January 2023 by Gary Ray
They ship and receive packages. They also take care of a few other tasks like printing services & packaging. Not sure how much else Google expects in this review. ? They are quick with service even when there is a line.
-
January 2023 by FireCracker
They ship and receive packages. They also take care of a few other tasks like printing services & packaging. Not sure how much else Google expects in this review. ? They are quick with service even when there is a line.
-
November 2022 by Terwanda C.
Customer service is beyond poor and somehow it always costs me more to ship from this particular UPS location than any other.
