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February 2024 by Jalessa Alcorn
If I could give this place zero stars I would. That tried to push me into sending as much money as possible. I don’t care all many stars they have this is a horrible store. To purposely pay with someone money is foul. I am going to be disputing the charges because I should not have to pay for charges to my account and you all didn’t follow through.
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July 2023 by AT L.
Changing my review from one star to five star- they got rid of that awful female worker. The staff there now is really great. Super friendly and efficient.
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June 2023 by Victoria H.
Lack of respect by employees, employees sleeping on the job, whom are still employed with the company. Boss Man never around to conduct his business, has unprofessional employees doing his work for him. One employee has locs and always sits and greets customers while on his phone outside the store. Very uncomfortable and unpleasant visiting this location.
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November 2022 by A Q.
Horrible place. Don't trust them with shipping your overnight important packages/documents or anytime time sensitive. I paid $52.00 to overnight important documents for a second home I'm purchasing out of state. The package was to be delivered Friday by 10:30am.I went online to confirm delivery. No delivery. It says "Delivery Attempted" that's BS. The realtor office opens @0900. Allegedly the driver attempt to make the delivery at 10:20 and left left a note at the business (never happened). If he really went there and got out of his truck and went up to the suite on the 4th floor. My papers would've been delivered. I called the store to find out what assistance they could offer. I was told "the manager was on the phone, call back in 5 mins" I called back in 20 mins. Now I can't get through (busy signal) tried calling 7 times. I live near by. I went into the store. The manager here is very unprofessional and he seems to not know anymore than his employees. UPS online customer service sucks and good luck trying to reach an actual person at their customer service center. Never again. I'm done with UPS.
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August 2022 by Connor Murphy
Smarthub never paid me for work I did there in Atlanta warehouse.
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July 2022 by Que T.
Went to print something out . They don't let you use the computer after going there for 5 years that's new. Then they charge $2.5 for the email it takes to print something out . Stay away the manly worker is an assh*le
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June 2022 by Elizabeth Culver
Got my packages mailed.
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March 2022 by Dale G.
I found all of the staff members to be very kind and helpful. They will certainly be getting more of my business in the future.
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March 2022 by Connor “Zephanyah” M
Smarthub never paid me for work I did there in Atlanta warehouse.
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February 2022 by Lynnwood S.
I've used this location for years. I've always had great customer service and its generally a pleasant experience.I saw some comments saying the owner is rude. I have NEVER known him to be or witnessed him to be rude to anyone. I've lived in the area for 8 years and use his establishment regularly.
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November 2021 by Anita Martinez
Unpleasant customer service for myself. Noticed a different welcoming for other customers. I needed a better support, but was almost rejected and made fun off. They talked and laughed at me. Overall, felt unsatisfied.
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October 2021 by Emma F.
Just had the best experience shipping. Needed to print a label and pack up a box for USPS. They were so helpful, packed up for me and kept the box for usps to pick up. Saved me time and money- really appreciate it!
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August 2021 by Alicia Starr
I truly enjoy the service at this location.
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May 2021 by John H.
Unfriendly, not friendly, and rude. I have been here several times over several years and have quit going here. The younger guy that works there is very rude and very unfriendly always. The owner does not care when the employee is rude and unfriendly. The owner is ok, just not friendly. He is not unfriendly, just not friendly. Neither of them knows what a smile is. Another older guy who works there is very nice though. The parking lot is a total nightmare.We should all go to the Toco Hills franchise, it is great. Friendly nice courteous people there. They even smile. Easy parking and parking lot. Go there instead. They appreciate your business and treat people nicely.No, I don't need a response from the owner, and don't want to "address my concerns". Yes, I have the right location.
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April 2021 by Oladotun Akinnubi
I like it