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December 2023 by Vu Le
Adil went over and beyond to help me with my needs. Best UPS store I have been to.
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December 2023 by Sean K
The new owner Adil is great!!! I got there 45 minutes after they closed (my mistake) and he helped me out despite that. I wish him well with with his new store. Great guy!
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November 2023 by Roshan Bliss
My team was returning a bunch of separate Amazon purchases from a conference and we were a disorganized mess with our missing QR codes, receipts, etc. Adil and his team were incredibly helpful, kind, easy to work with, and patient with us even though it took over half an hour for us to sort ourselves out. Definitely recommend this store and would come back. Thanks again, Adil!
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October 2023 by Marlon Marshall
Great UPS Store! The owner Adil Momin helped me start my personal mailbox, while training his two employees, while assisting other customers. I thought wow, is this guy Superman? He walked me through every step. Explained the 24 hour access thoroughly and broke down the passport photo. If you're considering which UPS Store to utilize please put all your chips in on this establishment. Top notch owner and wonderful employees! YAH's blessings!!!
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September 2023 by Jade Gordon
I had a great experience with this UPS location! I was up against a deadline and was rushing to the store to mail back an expensive item I purchased on Amazon (it was the last day I could return the item). They had just closed, however the new owner kindly opened the door for me and allowed me to send the item back! This was huge! Thank you so much! You saved me hundreds of dollars by allowing me to send this item back, even after you had technically closed.
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September 2023 by Mel Schlenker
I have to shout out this UPS store in Ashford Dunwoody location. I happen to be serviced by the owner, Adil Momin…. nice, professional guy. He took special care of my return order (an accidental iPad i purchased on amazon, whoops!). He made sure it was sent safe and secure and instructions were followed. The store was busy because Saturday, but they were super efficient. good vibes going in hearing others being serviced well, i got to chat with random people in line chilling. Nice, good vibes, taken care of success on way out! Now going here for all future UPS needs. Thank you :)
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September 2023 by Adam G
New owner Adil Momin is great! Got to the store right when they closed (due to traffic). Adil saw me coming to the door and opened back up just so I could do my return. That's the type of customer service you don't see every day. Highly recommend his location!
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September 2023 by Emily McEntyre
Love this store! Beats the Dunwoody post office by a mile. The owner is friendly and the staff are competent and knowledgeable. Very efficient. I do all my Amazon returns and notary errands here.
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August 2023 by Rusty Umphenour
Fantastic customer service! I came in 5 min before closing with huge room dividers the came in two boxes - the boxes were in tatters - that I needed to return to Amazon that very day. The owner took time to help me put the multi-panels in each box and then he taped it for me. He had an easy going and fun demeanor the whole time. He could have easily told me to buy new boxes and tape but instead was completely awesome. Thanks you!
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August 2023 by Lexy Rodriguez
I’ve been coming to this location purely out of convenience but the older white lady with brown hair always has the worst attitude. If you have to come to this store I suggest you wait for someone else to assist if possible. I’d literally let the person behind me go in front of me just so I won’t have to communicate with her.
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July 2021 by Jessica C.
They wrapped my package with care and were pleasant and professional. First time I have used them to pack as well and I am impressed
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July 2021 by K. Wade
They had a great crew with much better service during the peak of covid. Super friendly. This location is back to the poor service of 2019, unfriendly and strict policies. When you bring in a package to return via prepaid for UPS - be prepared to pay a $3 fee. They will not scan the return code and take the package. Not for me. I’ll go back to fed ex and USPS for all my shipping. I knew I was in trouble when I walked in and wasn’t greeted with a friendly hello for the 1st time in months.
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June 2021 by Kirk Wagner
Very good experience printing 40 copies of document. Store manager was super helpful and efficient; after copies were completed I was immediately checked out and on my way. Perfect experience.
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June 2021 by Will Honeycutt
Place is a mess. Been coming here for months and have never charged for them to print a shipping label for my package. She started saying whoever did that was being nice and that's not okay. She demanded I give her their names. I refused and said she seemed to be getting very riled up about this. Rudely, she said whatever, then walked to back of store to talk badly about me to her colleagues for the whole store te hear. Just so rude and unprofessional. Never will have my business again. I go to UPS on Peachtree
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June 2021 by creole creative canvases
I had a very horrible experience with this location was doing business regularly last year i refuse to give this location another dime. Letter going to corporate
