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March 2024 by Mike M
Showed up at 2:30pm on a weekday and they were closed with no explanation. Posted hours showed they should have been open until 5pm. Ridiculous.
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February 2024 by Kye Knowles
The lady was so sweet, patient, and helped me figure out the best way to send my package.
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February 2024 by Mustafa Abubaker
Shaye is the best!
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January 2024 by Hannah Hrncir
I actually had a very pleasant experience here. The self service kiosk is really useful. On your left when you first enter.
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December 2023 by Dillon Manley
It would be awesome if there weren’t so many homeless people taking a dump while you’re trying to print your labels but a 24 hr usps is gonna be a double edge
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December 2023 by Laura Beckham
Worst post office in the city. When I arrived at 12:05 the sign on door saying “closed for lunch at 12pm” but no return time. Then when I came back at 1:10 only one worker behind counter & it took until 1:45 to get to the window.
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October 2023 by sammy D
Nice lady at the Howell mill location this afternoon which was a welcome change to the surly bartender attitude most postal workers seem to have.
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October 2023 by Ben Montgomery
I arrived at 4:42 to send a registered mail package and doors were locked with closed sign posted. I understand workers would like to leave at a reasonable time but posted service hours need to be be honored. The last gentleman in a short line of 4 -5 people recognized the time and helped me enter. The woman behind the counter was extremely rude and yelled at people in line that they were closed and called me out specifically to leave. Please have some pride for the services you provide and show some respect for your customers and the institution you represent
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August 2023 by Olive K
Painfully slow service, and the employee seemed to expect that customers should know the answers to everything they're asking. Postal service workers need to understand that snail mail is a dying medium and, if they're going to make it such a chore to ask, "What sort of postage do I need for this wedding invitation or thick envelope?" I can guarantee that many will opt for digital alternatives.
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July 2023 by Ian
Ms. Dugar was great! Very patient and helpful. She provided a great experience.
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July 2023 by B Grant
they have been closing the lobby early. Saturday arrived 15 minutes to 8:00 p.m., lobby doors are already locked. sign on the door says they should stay open until 8:00 p.m.either honor your own hours or update to sign on the door.
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July 2023 by Ben Wescott
Literally the laziest employees in the world. They couldn’t care less about your experience or time. My very pregnant wife waited 45 minutes in line to mail a basic package. The staff is sow, apathetic, and doesn’t respond to increased wait times.
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July 2023 by Ginger B.
I wish I could give this less than one star. The two women working here were truly the rudest people I've ever met. They gave a man of in front of me special treatment but when it got to me, they completely dismissed me. Wouldn't mail out my prepackaged box because I didn't have the right tape and they wouldn't tape it with the right tape for me. I am disheartened by the privilege given to the man in front of me for obvious reasons. I won't be coming back. Save yourself the time.
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May 2023 by Sloane Frederick
literally the worst. the woman with the glasses CANNOT do her job. she has no problem letting you know when she’s not interested in doing her job. i brought international orders to the desk. she sent one of them to the wrong country. i lose out financially because of her mistakes and she’s not apologetic! she told me i shouldn’t have come at a certain time of day because she’s alone. how am i supposed to know international orders can only be done at certain hours? also, i have a job! i can’t plan my day around this lady’s schedule. i have seen her mess up other people’s international orders. just an insane place of horrors.
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April 2023 by Frankie Dineen
“closed at 3:30” why? it’s not a holiday, the building isn’t flooded… you can’t just close whenever with no reason when you are a government building with set hours. this location sucks. also, at least type your notice so it’s legible unlike the current note.