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March 2024 by Mrs Coleman
This location is a joke. Most of the workers have attitudes and they have lost or withheld at least 2 of my packages. I am changing my box location ASAP. It’s sad that you can’t trust the post to make sure you get your packages. Be cautious when dealing with this location.
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March 2024 by Van Modair
Not much to tell. Dropped off mail.
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March 2024 by Des Gee
I am deeply disappointed with the service provided. I have been visiting this post office every other day for two weeks to have a money order redone, which is essential for my rent. Despite speaking with several individuals, I have received conflicting information. I was informed that as long as the money order bears my name, it could be replaced. Now, I am instructed to file a money order inquiry via mail, which seems unnecessary given the system's ability to track uncashed orders. This situation is unacceptable. I urge you to advise customers to leave money orders blank to avoid such issues.
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March 2024 by Sully Mesry
Came here at 7:30 to drop off mail before 8 so it would go out at the counter. Due to USPS re-org, they only pick up at 7:00 p.m. Even though the sign may say pick up at 7:00 p.m. and 2:00 a.m. but the only pick up at 7:00 p.m. now so get your mail here before 7:00. The ladies at the counter were kind enough the reorg affecting the hours.
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February 2024 by TB
Has to be the worst location in all of GA. Ridiculously long lines and the guy behind the counter wasn’t very helpful. Saw I had been in the line for at least 30 minutes and was quick to get rid of me when we realized there was a problem with my barcode. The self serve printer wasn’t working so I had no choice but to stand in the line and he did not offer to print the label per the instructions on the USPS label sent to my email. Haven’t been to this location in years and will not return.
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February 2024 by Angela Cortes
I went on a Sunday it says they open at 9 but they didn't until 10 and customer service was very rude
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February 2024 by Daniel Inman
Useless
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February 2024 by Amika Latimer
Charlie Gray had a very nasty attitude and poor customer service skills. She speaks to customers like she has a problem doing her job. She shut the entire Crown Rd location down because she didn’t want to affix registered mail stickers on our envelopes. She treated two elderly men horribly speaking to them in a condescending and sarcastic manner. We are all going through something. If you don’t like your job. Quit.
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February 2024 by Constance Jefferson
The Crown Road post office always crowded and they usually have two windows open and you usually have about seven or eight people in front of you so prepare to stay there in line for at least 45 minutes to an hour
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February 2024 by Danh Vo
Needed to apply for a new passport and chose the first option available for Atlanta. Everything went smoothly thanks to Mr. J. Thomas as he kept everyone moving along with his service. He was able to get me to the right place and person to make sure my appointment was done in no time.
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February 2024 by Kathy Beall
My 16 year old son needed his passport renewed and this location is near his school in Atlanta. We actually live near Peachtree city, but that post office awful with horrible customer service and usually being over an hour or more late for passport appointments so we refuse to go there for anything.We arrived at this Atlanta location early, were called up early as well, paperwork processed, picture taken, and out of there in less than 15 minutes. The ladies were very efficient, worked together, were very friendly and really impressed us with their service. It was a thousand percent better than any service we’ve received in Peachtree City so thanks to all of you there!!
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January 2024 by Critique & Criticism
A place of integrity issues, truthfulness, and accountability issues.
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January 2024 by Fugi W.
This is the busiest post office and the slowest! The staff always walk away from the counters leaving one person working with a line out the door.Should never leave one person at the counter and multiple employees walking away at the same time. Ridiculous!
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December 2023 by Wanda Peters
Brought my Godmother to mail out Christmas packages. Evidently long lines & very crowded, waiibg in car for over 20 minutes.
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December 2023 by Lakishua P
This location has many unprofessional and poor workers at this location! I was here today only for a very unprofessional and nasty attitude to match her ugly appearance talked very ugly towards me and when I shook my head and told her how pathetic her attitude was. She walked off leaving me at the counter! Ebony who I have had great customer service from before took great care of me! Her co-worker can learn from her! People like this imbecile should not be allowed to work with the public with this awful unnecessary attitude!
