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March 2024 by Deirdre Parker
Helpful but unpleasant. It's obvious they're not enjoying what there doing. There should be training on how to greet your customers.Without us there would be no you!
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February 2024 by QUINPG
Sent a very expensive item from California via priority mail that was supposed to be delivered on the 10th and it's now the 20th and it still has not been delivered and there are no updates. Tried calling but no answer this is ridiculous! I've sent thousands of items and this is the only place that has ever lost one but according to the other reviews this is a very often occurrence here
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February 2024 by Jenna Mobley
Every time I have come here in the past few months, the same woman is working at the counter and she is so knowledgeable, helpful, expedient, and pleasant. I will drive out of my way to come to this post office over any other one in Atlanta.
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February 2024 by gabriele pizzuti
Went there at 1230pm on a Wednesday. It was closed. Waited till 0100pm still closed. They are supposed to be open 9 to 5.
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January 2024 by Lisa Woodward
I was at the hapeville postal office on central avenue Saturday 30,2024 about 9:00.pm I took a money order my dad had in his house he pass away I call the 1800 number for postal office about it they told to take it to that office I got there to ask questions the worker with the long nail young lady was so rude she took the money order did not explain she refused to give me her name I ask to speak to her supervisor she was a rude too l ask the young lady her name againShe refuse and call the postal police tell me he would give me her name the officer was very helpful he got a number where I compassion could call about the money order it was for a 1000 dollars they did not take my name or number so I never know what happened to it no compassion
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December 2023 by Courtney Caldwell
Great service today from the staff. I had an issue with my parcel locker being stuck. I went in person to see if I could get it resolved which they did in a timely manner. They actually made me feel like they wanted to help me as soon as I came inside. Thankful for Mr. Ed Johnson for bringing my package that was stuck in the locker to my doorstep personally after fixing the issue. Thank you!
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December 2023 by Christopher Tancrell
Standard lines and empty box/envelope availability. Friendly customer service!
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October 2023 by Devon Bowen
A package was supposed to arrive within 1-2 days and has been sitting at this facility for a whole day and won’t be available for delivery for another two days. It’s all their fault because it should have come out for delivery today. The package is a custom made garment for a special ceremony and now I won’t be able to attend. Shame on you
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October 2023 by jamar butler
They will steal your package. Avoid this place at all costs.
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August 2023 by Kishan Gurung
I’m giving five stars because of a lady named Sabrina. She is literally one of the best ladies I’ve ever met!!
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April 2023 by Xayla W.
Don't even bother going here to ship packages. And beware the close before closing time and set their own hours
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March 2023 by Kristin House
I'd give no stars if I could. We handed 70 metered envelopes containing checks to a postal employee behind the counter. Not one single check made it to it's destination. Within 2 weeks time we have had fraudulent checks passed on 33 of our business checking accounts. The Hapeville location is NOT a safe location to mail anything of value from.
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February 2023 by Bernadine Jackson
I call, no answer, then fax machine come on.They need more help.??
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December 2022 by MLS Denim -Miss Lacy Studios
Literally THE WORST post office in Ga! There are NEVER enough people working in the front, & they move like molasses w/ no urgency
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December 2022 by Brett R.
This review is about the condition of the facility, not the staff. This historic building in the heart of Hapeville is today a disgrace. After many attempts to reach the managers over a year's time to present community concerns, the facility still looks neglected, unmaintained, and depressing with overgrown shrubs, uncut grass, mildew, and stains all over the building. The signage is rusty, there is no outside lighting after dark, there is no ADA access, and there's always an accumulation of leaves and trash. The inside is equally dismal with tacky cardboard displays, falling tiles, dirty floors and windows... USPS used to be a point of pride in every community. These photos tell the current story (Fall 2022). As federal property, the city cannot compel USPS to do anything about this and it's insulting because they don't care evidently. I've heard mayors in other towns state that their local USPS is actually bringing down neighboring property values. I think the staff inside do the best they can and I applaud them for that even though most of what gets delivered to my home is junk mail that I don't need or want and can't stop. The senior leadership of the USPS nationwide clearly has some major modernizing and updating to do on 1000's of their buildings.
