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October 2023 by Shami P.
I came here to get my dog a few dental treats and to show my toddler some animals. She had a blast! She enjoyed looking at the bunny, fish, parakeets, and cockatiels. When it was time to checkout, the lady at the front counter was very sweet and patient with my daughter because she wanted to do everything.
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October 2022 by Lara D.
This store has a great selection of products and well priced; however, you cannot make a return without providing your first name, last name, email address, phone number, and street address. I attempted to return something WITH the original receipt within 30 days, and was told I need to provide the above information. No option for store credit was given. The young man helping me said he would get marked down for not capturing all my information. I talked to the manager, and he confirmed that the young man would get a mark and that there was no way to make a return without providing all the information. Confused- no consideration for privacy concerns. Why do they need my street address for an in person return? Unfortunately, even though the location is convenient and well-stocked I will not be returning.
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May 2022 by K F.
I'm done giving this location a chance. I just left for the second time with out what I needed because no one is ever working the register. I wonder how much stuff leaves this store unpaid for.
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June 2021 by Paul Hayes
So great!!!!! Fast, friendly and VERY frugal. A superior vet experience
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April 2021 by Julie W.
The store has always had a pretty good selection of pets esp fish over the years. Went in this week near closing to look at small animals and had an awkward experience. The young man working the front came over and I realized his pants were down... front and back. Haven't seen that much underwear in a store before. A large guy, he kept lounging over the animal enclosure with .... that .... pretty much fully present while I was trying to look at hamsters and bunnies. Awkward. I mean waistband way below the hips and all of the undies showing all of the goods awkward. He wouldn't go away even though I said a couple of times that I was just looking around. Not sure I'm going back to that store. With no other shoppers there, it was highly... awkward.
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October 2020 by Darren H.
Not my favorite location but the second closet to me and my second favorite. Toco Hills shopping center has tons of convenient restaurants and shopping places. Pet Supermarket carries some hard to find items and all of the staples. The staff is always quick with a smile and helpful to boot. When I'm in this area and need to shop for my pet this is always the place I go.
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March 2020 by Cam D.
I sent my boyfriend here to get everything we needed for two kitties (one FIV+) were bringing home in a couple days. He's never had a cat... he called me after his shopping experience & told me about how amazing it was. An employee there helped him pick out proper food for our kitties, liter, cat nip, cat nip sprays! Everything! (Out of their wide selection). She was so helpful, and truly passionate about her job. She even offered to help carry things out to the car, and asked for us to check in once we get our kitties & let her know any information we find out regarding FIV+ cats. We will never go anywhere else again!
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July 2019 by Collin H.
If you want the absolute best things for your loveable companion but want to avoid spending too much money, go here! They have stuff for dogs, cats, birds, rodents, reptiles/amphibians, and fish! You're able to adopt and buy all of those animals here too. They have ferrets up for adoption who are really active and interactive. Chirping parakeets with vibrant colors. Their kittens are also in great shape! The only thing I'd say needs some work is the fish section. Some of the products are gone and haven't been replaced. There are some sick looking fish too, but nothing too major.
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December 2018 by Miz Ruth Corbett
Our neighborhood Pet Supermarket always has the best customer service and the kindest employees!
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October 2018 by Joe T.
Love this store I take my little Chihuahua Molly here about every two weeks when I pick up her dog food. Prices are reasonable. She loves the attention she gets from the other shoppers. Friendly staff. Actually I find the staff here much friendlier than I do those at Petsmart. Will shop here often.
