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November 2023 by Rachel Lee
Usually, the staff are efficient but don’t seem like they want to be there. HOWEVER, on a recent trip to pick up photos, we had a great experience with someone whose name tag said “Ruff R.” So friendly and helpful! I hope he’s getting paid well. Sometimes it takes that one great interaction to win back customers.
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November 2023 by Camille Lisbon
Worst Walgreens ever, today the cashier talked and greeted the white customers, after I waited in line over 7 minutes he did not welcome me, no thank you and asked if I wanted a bag. Customer service is terrible!! Never coming to this location again!
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August 2023 by Nells R
I had a great experience with the store manager yesterday. I was fussy about a mix up with my pick up order and he was excellent. He was extremely patient and kind even though I was fussy. I really appreciate the stellar customer service.
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April 2023 by Alex Hopson
I was only in the store for maybe 5-7 minutes. But what turned my bad morning into a good day for a 14 hour shift at work I was heading into to? Was the shift lead, Ms. Nicole helping me find something I couldn’t seem to find anywhere after searching for three minutes. She told me that she had never seen them before but she definitely found them for me after not only telling me the aisle but walking me over and searching another aisle while I searched another. Yes, it’s her “job” and blah blah but she stopped what she was doing immediately to help me find something she wasn’t sure they had and she was very cheerful and lovely. It was a nice change of pace. I got to the register and I didn’t catch her name, greeted me so cheerfully.. I told her I had two transactions and she said no problem and during my second transaction, I was getting a little anxious because it was taking a little long and there was a long line forming. She reassured me that it was perfectly fine and I helped her out sorta, and then told me we are going to do this together. This is definitely the best Walgreens I’ve been to in a long while. Thank you guys so much!
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February 2023 by Maxine A Moncrieffe (Maxwanette A Poetess)
As usual I got everything I needed from Walgreens. After becoming homeless & losing everything we own, my sister & I, were GRATEFUL to be able to find things that we needed at Walgreens, IMMEDIATELY. As women, it's important to have our toiletries, health, & beauty stuff as well. I've been a loyal Walgreens shopper for ages, in every state I've lived. I get what I need & looking for here. Walgreens, Never Fails!
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February 2023 by Syren T
The worst pharmacy I've had the displeasure of working with. They never called me to tell me my script couldn't be filled and I just got off the phone to verify that my script was sent to them. Also whoever FINALLY answered the phone had the AUDACITY to ask what my medicine was for. UNPROFESSIONAL!This was after a week of trying to reach them continuously.
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January 2023 by Gregory Brown
Courtney, the pharmacist with a Heart!I am in still in disbelief on the level of service that was exemplified by this Walgreens Pharmacy/Pharmacist - Courtney. I had visited the doctor last week and was told that I needed to get back on my high blood pressure and other meds, immediately. Presently, I'm in between insurance coverages. Previously, I was able to get some help with the cost of the meds. The doctor's office told me to head to the pharmacy to pick up what I needed. During the time of processing the prescriptions, the supplemental care wasn't available and supposedly, warranted additional information from me and the physician. The pharmacist got on the phone, stating that she would like to help since I was already there; and, she could see that there was a similar process before. She talked to at least three different people in at least 20 minutes of time. Mind you, she didn't have to do this . She could have very well shared that I needed additional method(s) of payment and return when that happens. What was special is that she was getting pharmacy calls coming in back to back, which the pharmacy tech was answering . Interestingly, she started to pass on information through the tech that didn't warrant anything more than yes or no answers, and those calls that included pertinent information, she would get the tech to hold the (phone)call she was on for me so she wouldn't lose her place, (while she took care of the calls at hand). By this time, I had to get the pharmacist's name. So, the next time she came around to give me an update, I was more interested in taking a good glimpse of her name tag. Courtney is a true example of a medical professional with a heart. Although, I had more information to provide before I could get some help, I felt like I had been served, extraordinarily. It's an out the ordinary experience in today's world where no one has patience and if convenience is not involved, most of us tend not to want to deal with it. Prior to this visit, I had moved further away from this area and the physician had sent the prescriptions here . I'm happy that she did. I will continue to shop at this Walgreens location, where the spirit of servitude is evident. God bless this pharmacist, that she will never leave behind this great spirit of empathy that she possesses. We are preparing a letter for the corporate office, as well. Suffice to say, a "huge" thank you to Walgreens' Pharmacist, Courtney @ 2498 Cumberland Pkwy.
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January 2023 by Carie Vill
The pharmacy staff are wonderful, very helpful and professional. They are always understanding, patience, and consistently dependable . The rest of staff is always friendly . This Walgreens is my favorite!
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November 2022 by Google User
If your sickness don't kill you, the drive through here will get you for sure. There were 2 pharmacists but they were moving at snail's pace and didn't even acknowledge us in the lane. We were just picking up our online placed order of COVID tests. And in spite of providing all the insurance info online, they asked for all that info again. And even made us scream our names and info while we could barely talk coz of sore throat and fever. The walk in would've been much faster or the CVS down the road is way better. It took them about 20 min just to give us our at home test kits, imagine sitting in a car for the long while you're sick. Never coming back to this location again.
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October 2022 by Selvichrista J.
Worst Walgreens. People who work here are rude and incompetent. If I could give negative stars, I would. I have visited this store few times now since it is close to me and every time they have proven that this store is unworthy.
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October 2022 by xxx 777
I was having a terrible day as someone had shattered my car window the night before. I come into this walgreens crying and an associate named Charlie Kirk gave me $800 to pay for my new windows! And he bought me a fresh and hot new bag of Doritos! Thanks Charlie Kirk!
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August 2022 by Rachel Miller
I mostly come here to pick up my prescriptions in the drive through from the pharmacy. Almost every time Dennis greets me with a smile and is very kind and efficient when I’m picking up my medicine. I love knowing what to expect when I have a regular routine and a friendly pharmacist makes everything much easier even though it might be a mundane task! Thanks Walgreens Pharmacy and Dennis!
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July 2022 by sam johnson
I don't normally take the time to write customer reviews, but yesterday I stopped at Walgreens to pick up some lubricant. This is something I do somewhat frequently, and normally it's very awkward to ask for help finding what you need. Its really a shame, but this is just the reality I have come to expect, and so I usually (even in cases where I would like help) neglect to ask for help. This particular day though, I was browsing the aisles and I noticed that a very well mannered and enthusiastic employee was helping customers left and right. Each person that spoke to him would leave with a satisfied look on their face within moments. From his kind and outgoing aura, I could tell that Charlie K. (whos name I requested after receiving help from him) was an employee that I could ask for help freely. Upon asking him where to find the specific lubricant I wanted to use, Charlie promptly assisted me in locating the section and he even went on to give me personal reviews and recommendations! Needless to say, I left very pleased and will definitely be returning to this location!
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July 2022 by Jim Pan Zee
While on my travel home after a long, rough day of work (bosses am I right!), I decided that I would pick up my favorite snack, Doritos crushed into a fine powder spread over a bed of whipped cream, from this Walgreens. Upon entering the establishment, I was met with a wave of hospitality from a hardworking young buck named Charlie Kirk who kindly led me to the Doritos and whipped cream. This interaction with Charlie really brightened my day. What a helpful young lad!
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July 2022 by Roman Shikula
After a hard day of work, I thought to myself, what would make me happy on my way home. I drove by the local Walgreens and thought to myself, I don't have enough dogs in the fridge. You see, I like dogs, one of my favorite all time foods. After speaking to an associate, "Charlie Kirk" working at this establishment I had an epiphany. I can have all the dogs at great prices from this store. I started buying up as many as I could of all sorts. Charlie began to recommend different assortments of meats and I can only say that I am now indebted to this great individual. After the first initial recommendations, I thought to myself, why limit myself to simple dogs, and I told Charlie that I am now here to treat myself. He kindly showed me to the ice cream isle and I was able to purchase myself a couple of the only and best flavors known to man. Both Vanilla and Chocolate ice cream. After my purchases I was ecstatic, I can finally have a cooked dog and some cool ice cream at the same time, an unlikely but tasty combination. All this is thanks to the kind gentleman "Charlie Kirk". You have my thanks and my five star rating. Keep up the good work and keep recommending some assorted meats to every passerby.
