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January 2024 by Hendrik Falk
Just off the phone with the following observations: when answering a call, providing employee/banker name should be a must. Banking is a serious and personal business, and clients should not have to ask.
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January 2024 by Inez D.
The staff at this bank provides great customer service! I arrived at the bank to get a letter because I needed a voided check. I was advised I could purchase three blank checks for $3. I started to join the line when I realized I forgot my wallet with my ID. Although it was close to closing the bank employee was courteous and kind. When I returned she genuinely exclaimed, "You made it back!"
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December 2023 by Anna W.
They charge $7.50 for cashing a check drawn on their bank. I definitely will never be a customer there. Money hungry!!!!!
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November 2023 by D'rE Skie
Went to cash a check, was next in line and soon as it was my turn (after waiting for about 8mins, the lady walk straight over to a lady that just pulled up in drive thru. Its Atlanta so i cant expect good customer service
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January 2023 by kenny tucker
I had a time sensitive account issue and was able to schedule a same-day appointment. Ashley was extremely helpful and resolved the problem while displaying excellent customer service. I will be utilizing this branch for all of my future needs!
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December 2022 by Rebecca Murphy
Drive through teller helping a gentleman inside , he asked for his checking balance . She yelled it across the bank. Appalling behavior.
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March 2021 by Robin Freeman
I went to close my account down weeks ago only to find out the teller never actually closed my account!
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March 2021 by Alicia An
Everyone at this location is great and very helpful!
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January 2021 by Trace
Came to this location for a time sensitive wire transfer, which would have taken 15min max. The banker brushed me off and said they were appointment only. While I understand these are unprecedented times, she could have easily offered me an estimated wait time so I was empowered to make a decision from there given “appointment only” was not previously known to me until I actually made a trip there (would have happily waited as well). They are seemingly “nice” but somewhat disingenuous, just kept recommending I book an appointment online and make another trip back. In essence, if it’s an urgent matter, it’s your problem not there’s. I went down the street to another location and the branch manager there helped me with the transfer, in and out within 10min.
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December 2020 by Joe Hale
Very nice bank. Officer really explained well and clearly.
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July 2020 by Sarah D.
This is by far the best Wells Fargo branch I have visited. I needed to make a wire transfer in person and this was the only branch in the area that was able to squeeze me in for an in person appointment the next day during these COVID times. Kimberly was very kind on the phone and understood my situation and what I needed and scheduled me in ASAP. Kimberly had already communicated my needs to the branch manager who was able to assist me as soon as I arrived (15 mins earlier than my scheduled apt time) and he promptly assisted me and I was out pretty quick. The people at this branch are incredibly kind and accommodating and made a stressful situation very easy for me!This is also the same branch that I opened my Wells Fargo account. That experience was two years ago and also incredibly easy and pleasant. I've moved to different areas in Atlanta and visited other branches over these last two years, but my experience is never as pleasant as it is in this location.
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March 2020 by Keith K.
Kenyetta was handling the drive through yesterday and she was amazingly efficient and kind with a beautiful smile. I went to this location due to my regular one closed because of the Coronavirus. I will continue going here after because of this young lady.
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March 2020 by Boyd Andrews
Great business banking service lives here. Ask for Jaclynn Bridges.
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June 2019 by Justin White
The service at this Wells Fargo branch is always top notch, despite the size of the building and occasional congestion produced by those living nearby. Friendly faces and speedy transactions however, keep me coming back.
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November 2018 by Jean J.
I have used this branch for years and their service is ALWAYS top notch! I know that banks are closing many of these small branches, but I hope they never close this one. I live in the neighborhood and this is SO convenient-foreign currency, notary work and so much more!
