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November 2023 by Kate Mack
This place is trash, went to open an account and they said they couldn’t bc they don’t know how, so out of the 4 people I saw, none of them know how to open an account? Complete trash and absolutely patheticDO NOT RECOMMEND
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March 2023 by Miss Peggy Jones
Excellent customer service from the teller. She also reminded me of some of the online banking features that would save me money.
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February 2023 by Miss Peggy
Excellent customer service from the teller. She also reminded me of some of the online banking features that would save me money.
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January 2023 by Chris Light
Was told to wait and let a Caucasian woman go in front because she had her ready. Deep South/slavementality is the worst in Buckhead and the teller was a woman of color smh. Not once asked would I mind or tell me the reason just acted as it was the norm. I will Never go to that location again in life might even close my account.
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September 2022 by Atlanta Compounding
First time at this location. Worse experience here. No one really acknowledge you. I had to go to a teller to regarding my appointment time at 2 pm. I got there at 1:30 pm -hoping that I can do an early appointment regarding opening an additional account with Jasmine. I was told she was on lunch and should be back before 2 pm to meet me for my appointment. She didn't show up until 2:25 pm and wouldn't assist me with opening an additional account due to company policy. I ask her to read me the policy and she said she "can't because certainly policy can't be public." I end up speaking with the manager and started the account process. I gave an additional star because the manager was more helpful but he send me to another person, who tried to help, but wasn't really sure how the process work with opening an additional account on an existing business account with the other partner from another state.
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September 2022 by Sibok Kim
Everyone is friendly and willing to help with enthusiasm
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August 2022 by E S
It's closed on Saturday
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March 2022 by Amy Love
Very rude location! The moment I walked in the door no on said a thing nor acknowledged me. I tried to open an account today. Then the personal banker named Jasmine was very rude when her co worker told her that I would wait to open the account. I had a lump sum check ready deposit in my business account. I am going to a completely different bank. NEVER AGAIN.
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February 2022 by Ahmed Ali
I have an appointment today at 12 o'clock and when I arrived I found people at the same time front me I waited for 1 hour and no one come to me they are not professional and they do not respect customers don’t waste your time at this location.
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February 2022 by Yolanda W.
Got my scheduled appt missed up. Needed to get a wire transfer completed today. Mr. Trowers still made time to see me! Thank you Wells Fargo.
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December 2021 by AMG Travel, Investment, Cars & Entertainment (AMG-DreamW
Chelsea, the bank manager is just amazing. Kind efficient and accommodated all my needs. She puts customer first. I always have great experience at this branch.
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July 2021 by NaGringaBR USA,Viagens,Carros,Gastronomia&Vida (NaGringa
Chelsea, the bank manager is just amazing. Kind efficient and accommodated all my needs. She puts customer first. I always have great experience at this branch.
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July 2021 by Charles Williamson
This location is in a convenient location and is typically never busy. I would rate it much higher if you are looking to do a teller transaction or something in the drive through, however in terms of needing assistance with a personal banker this location would receive 0 stars. They only have 1 teller on duty. I just went in to send a wire, and there was no one available, the teller advised they have only one banker working each day, that she was making calls and “unavailable”, and that the next available appointment was in 2.5 days (2:00 pm 2 days later). My rating averages out to 2 stars (4 for teller/drive through and 0 for persons banking).
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June 2021 by Debbie Andrews
I have banked with Wells Fargo since they merged with Wachovia, and this is far and away the worst location ever at this time. The employees are lazy and truly uninterested in customer relations or satisfaction. They all act like they are so busy even when I am the only person in there!!! I avoid this branch when possible, however, my safety deposit box is there, so I have to go when I need to get in to it. A thirty second trip to get something will take a minimum of 30-45 minutes. Someone should make them read the Wells Fargo slogan about customers, because that ideology has been lost along the way.
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June 2021 by Marc Ford
The people here just do not seem happy. It starts with the leadership.
