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April 2024 by Johnnie Thomas
Had to wait more than 20 minutes in drive thru line and lady taken my order was rude and rushed me. She never even told me my total. Customer service horrible here.
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April 2024 by Andrea Morris
I'm not sure who trained these employees on customer service, but I must say that it truly sucks. They rush you over the speaker in the drive thru and then completely screw up your order. Then when you ask for your receipt so you can see what you did pay for they say that receipts don't print on the drive through. They let off my youngest son's order and then informed me that I would have to drive around the drive through again to get his meal. After we'd already waited in the line. No straws, no sauces, no napkins. Just bad attitudes and audacity.
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April 2024 by Feeble Nupe
This location is gross! Employees grabbing the inside of the fry holders after scratching and rubbing pollen from there eyes.
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March 2024 by Jay Lane
I ordered my food Thu the mobile app to pick it the inside the inside was closed even tho they have a sign saying the inside is open @9am they manger and MIT he say told me I have to cancel my order that I paid for like I didn't get My food after I paid for because they want me to cancel it and call Customer service which they only open Monday - Friday
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March 2024 by AKEEM COOPER (KEEMY)
Rude and never your order ready or
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March 2024 by Spencer Davis
This place ain't good, this staff is rude and unhelpful. I've been overcharged and denied any reasonable path to fix the problem. I've had my order wrong before. I'd recommend staying away.
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March 2024 by Tamaya Beck
I ordered through UberEats and I’m missing half my order
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March 2024 by Taurean Woods
Because it's the hood don't mean the food has 2 be horrible I bought a triple baconator on pretzel bread bun was hard meat was dry, fries were cold the last 2 times the fries were cold,I bought the panko fish no cheese an of course they put cheese on it. They were arguing the last time I came.I guess that's my clue never 2 go back. How do you get your fries cold an you all 4 them fresh? That shows they don't care couldn't dine in was completely closed
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March 2024 by S. E.
This Wendy’s is barely functioning as is and its no wonder it takes them 1hr to get through a 6 car line in the drive through since they lock their lobby down almost 2 hours before its “closed”.
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February 2024 by Blaq Tee
Clean up and improve customer service!
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February 2024 by LaSasha Van
It was ok the line was long but the service was
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February 2024 by Gilbert Nichols
I was disappointed to learn that the restaurant had only tea, lemonade and water to drink and that the order took so long to arrive. I have had consistently poor service from the Jacksonville area Wendy’s restaurants these past three years.
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February 2024 by Natia Mobley
Thedining room closed at 8pm when the sign on the door says dining room closes at 10. They were nice enough to let me use the restroom. Food wasn’t hot. Great manager though. Janiya (spell check).
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January 2024 by SATSWANA ENDLESS EL
Asked for a bake potatoes no bacon...got a bake potatoes with bacon!
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January 2024 by Troy Williams
The best Vibes...
