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July 2025 by Alex Michelle
Amazing staff! Had the wonderful experience from Lindsay and her other co worker I didn’t catch the name of! They had insightful commentary and extremely helpful!
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June 2025 by Clara Bixler
We had a great experience shopping for our home! Parker helped us pick out the right knife and other items. Very knowledgeable and helpful in every way.
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May 2025 by Keonna G
I had a wonderful experience at Williams-Sonoma! The store was well-organized, affordable, and full of quality items that made it hard to leave empty-handed. I especially appreciated the cocktail mix samples—they were a fun and thoughtful touch that added to the shopping experience. The staff truly stood out: they were welcoming, communicative, and genuinely friendly. Their helpful attitude made the visit even more enjoyable. Definitely a place I’d recommend for both everyday kitchen needs and special finds!
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April 2025 by Cole Earnest
Ordered a pan in store and it has been months and still not arrived. Could have ordered it online and gotten it much sooner. Wasn’t told about the delay when in store. Now I’m stuck waiting for it and I’ve already paid for it. Could have had it much sooner using literally any other method.
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April 2025 by Martha Swain
I recently purchased bar stools that I love from Williams-Sonoma. The shipping charge for three was high but I was willing to purchase anyway. Since, we found out we are moving and for the stools to work in my new home I needed one more. When ordering the price was drastically different. The expensive $595 chair was now over $820 for ONE with the ridiculous shipping charge. I called customer and they wouldn’t budge. I then called my local store at Ponce City Market in Atlanta and was basically told the same thing. The manager, Lindsay, suggested I buy more items to bring the cost down, seriously?!!! She made extra efforts only to tell me the same thing, the shipping cost for one chair was $159. I paid $279 for shipping and handling for 3 stools($93 a stool) I have now paid $438 in shipping and handling and honestly could have brought these home in my car but it was not an option. You are forced into white glove delivery. The manager jumped through hoops I guess but was annoyed that I didn't praise her efforts. The very least they could do is to match the per piece cost first shipping. I ordered the extra stool because I need 4 in my new home and have taken the blow of this ridiculous charge but I will no longer support or purchase from this or any of their stores in the future. It is too bad because I have been a long time customer and do like their products but I refuse to be taken advantage of. Shame on William-Sonoma!!
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April 2025 by Sam
Williams-Sonoma at Ponce City Market is like walking into a well-organized dream kitchen—everything is pristine, curated, and a little bit aspirational. It’s a fun stop if you’re into cooking, hosting, or just browsing beautifully designed things you probably don’t need, but suddenly want.
The staff here is usually friendly and helpful, happy to chat about cookware or guide you to the right spice blend for your next dinner party. That said, it’s not the most budget-friendly place—but you kind of know that going in. Quality comes with a price tag, and here, the price tag comes polished.
Worth a wander if you’re in the market or need a gift that says “I have my life together,” even if you don’t.
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March 2025 by Sarah Smith
We purchased a Breville machine at the Ponce City Market location. Our experience was fantastic as we worked with both Brittany and Lindsey Hart (GM). They were both incredibly knowledgable, answering all questions that we had, and detailing each machine to us. I would HIGHLY recommend this location and these two individuals to work with.
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January 2025 by Tripp Harper
Really nice and clean store. Very friendly staff. Got ourselves a Kitchen Aid mixer!
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December 2024 by Peter Huesemann-Odom (HMANN)
Consistently excellent service and a wide range of products make W&S the go-to place for shopping. If they don’t have what you need, they’ll gladly order it for you. I once exchanged a Christmas gift at this location, and the process was incredibly smooth. I highly recommend shopping here!
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November 2024 by emccreary1990
Went in today, and it was already extremely busy with holiday shoppers, but Gerald took his time to ensure my wife and I got exactly what we needed. When they didn’t have one of the items we went in for, he helped us order it in store. The layout is great and the selection is, as expected, incredible. Gold star for Gerald!
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July 2024 by Kathy Glass
The blueberry scones are delicious. They are not too sweet with plenty of blueberries included. Great package mix, especially if you live in a high rise and just want to bake without any fuss (just need to buy cream). Package made six healthy size scones (2 were quickly eaten and not shown).
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July 2024 by Tisha Matthews
I always find what I’m looking for when I come in to Williams Sonoma, even when I don’t know what I need I still find something ? This is a great place to get everything you need for your kitchen, whether you’re an expert or a novice. This store has the best sales people- they’re always super friendly & helpful. Love shopping here.
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April 2024 by John Rogers
I was unsure what type of coffee maker I wanted but when I called to check the availability of a certain one, Lindsey was extremely polite, attentive and knowledgeable! She went out of her way to ask me to come in so that she could demonstrate and ensure I was picking the right one for my needs! She is 100% what retail stores need more of!
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February 2024 by Sravan A
Nice setup, this store is well organized and clean with lots of quality stuff.FYI, they do offer some cooking classes but it's more of a demo than anything, still worth it though.
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December 2023 by Marvin Ochieng
Quaint store, very interesting pieces of furniture.
