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March 2025 by p c
Why isn't a regular number for this store 🌞😡😡
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March 2025 by Alexus Baskerville
I came at the perfect time today and was assisted with amazing customer service from the minute I walked through the door. I was greeted with a warm welcome and was assisted right away! That’s never happened since the location is always so busy. Dwayne was well knowledgeable about everything Xfinity had to offer! I had to I only came in for WiFi but ended up starting a phone line as well! I didn’t even know Xfinity offered affordable service. Drea also assisted me today with swapping my service over swiftly and made sure that able to keep my own phone number ! I will be back to check out those iPad deals and to let others know this location is where it’s at!
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March 2025 by Alycia Ulysse
I’ve come here twice and both times it’s been a pleasant experience. This second time in particular really stood out due to Chanel. Huge shout out for her; great teamwork & she put the customer first. She assisted me without making me feel judged and that’s hard to find nowadays so thank you so much.
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February 2025 by Crowned1
Courteous. Prompt and so far, accurate.
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February 2025 by Norman Douglas
Tech was very good in solving my problem in a timely manner..
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February 2025 by jeffrey maxwell
I hate this store the customer service is bad every time I have been to it they are always out of stock they are bad about greeting you the have a bad attitude and it’s never enough people working
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February 2025 by Kevin King
Very pleasant and helpful staff.
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February 2025 by Shunta H
The ppl n here are awesome. Dwayne is extra helpful, goes above and beyond. Sometimes there is a wait but nothing too ridiculous or long, place is clean, people are friendly.
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January 2025 by Joshua Meadows
Worst company that was ever created by mankind
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January 2025 by aster
Twice I've walked into this store fuming about some ridiculous charges or issues from Xfinity. And twice I've walked out feeling pleasantly satisfied. These guys are patient and kind (even when there's like 2 folks managing 5+ customers), and they actually show some mercy from the crazy policies and fees. Much love
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January 2025 by James Bonifield
Like many others, I was blatantly lied to and deceived by representatives of the (well deserved) Most Hated Company in America. I went in just before the New Year to cancel my account and the agent lied to my face and said he cancelled it. It was not cancelled, just had another 1 hour call with a support agent that was completely circular where I was unable to cancel. Truly a horrible organization
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January 2025 by Jamie Webster
Daja was soooooo helpful and knew her stuff! Thank you so much!
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December 2024 by Galaz Bibbs
I have been with the company for the last two years and I continue to be disappointed. Xfinity corporate needs to educate their employee or do some re-hiring. I have been mislead by both people in this location and their customer care team over the phone. Would not recommend this location. Or company period!
Be mindful if you go in there for products/services, they'll add things to your account that you did not ask for.
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December 2024 by WILL
Xfinity is HORRIBLE. The internet is always down or "being worked on". It's impossible to ever get anyone on the phone.
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November 2024 by Rubin Perkins
This location is awesome! Don’t let the bad reviews fool you. I would personally recommend Tenesha, she was extremely helpful. Very clear & concise & knowledgeable!
