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November 2023 by Michael Carangelo
Overall excellent experience.Response time for quote was fast, confirmation the day before the move was appreciated and the timely follow-up after the move was very professional. I received quick and accurate feedback and was very glad I could use email to communicate throughout the entire process.The movers Carlos and Guillermo were friendly, fast and great to work with. I recommend the service and will be using it again in the future.
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November 2023 by Matthew Hale
Zip Moving and Storage was fantastic to work with. They were always responsive and professional to work with, and everything was done on time with no issues at all. I am very grateful to have worked with them, and I will definitely use them again in the future!
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October 2023 by Holly H
****** and his crew did a great job moving ** out of a 3-story and into a 3-story!! Much appreciated!! They were very careful about the walls as well as the furniture. Highly recommend!!!
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October 2023 by Mr Mann
Miguel Alfonso and his assistant were very professional and hardworking. I had an antique mahogany bedroom set, and it was extremely heavy and extremely large. They manage to get it upstairs through a tight space. Also, they were both very cordial and respectful of my place. I would definitely recommend Zip Moving to a friend because of the service and price. Great job guys??????From Michael Angelo
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October 2023 by Shayan K. Samani
My experience with Zip Moving throughout the entire process was phenomenal. When moving there are a ton of options and services to choose from. I had never heard of Zip Moving before, but after speaking with Tony and Nikki Clay (Moving Consultants), they had sold me on moving forward with Zip Moving. We mapped out all the rooms and items I needed moving and received a fair quote for 3 movers. Upon arrival the movers were on time and friendly. They immediately got to work professionally disassembling and wrapping all of my furniture in wraps and cloth. They literally rolled out a red carpet so that they don't track dirt in and out of the home (pictured). Ultimately I had a great experience in the move! None of my furniture was damaged and was placed in pristine condition in my new home. We finished at the quoted time and came in at the bottom of the quoted range for cost. I spoke with Nikki afterwards and she was able to support me during and after the move with the highest level of customer experience I have experienced with a moving company. A+++ Service, Customer Service, and Costs. Would HIGHLY recommend considering Zip Moving for your next move. I've already shared with my friends and family!
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October 2023 by Noah Hoback
Marcos and his crew were great moving my step dads stuff out of my house and into a storage unit. On time, professional, careful with all the belongings and finished an hour ahead of time! Would 100% recommend. Have had issues with other moving services recently, but from now on will be using Zip moving and requesting Marcos and his crew. Thanks guys!
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October 2023 by Sandeep Anand
Rodrigo and his team were impressive to say the least. They were able to dismantle and move my entire 3 story home to my new home with efficiently and with limited scuff marks. They were very communicative and listened to all we needed and where to move things. The price for a whole day move was well worth itI highly recommend zip moving and this team.
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October 2023 by Juan T.
Zipmoving did an excellent job moving our furniture. Shout out to Luis, Jesus, and Juan!! They did an amazing job!!
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September 2023 by Jennifer Capps
UPDATE. They will not be giving me my refund check of a whopping $100 unless a take my review down or change my review to higher rating. So I will not be getting any money back.We unfortunately had a very bad experience with this moving company. Our movers were supposed to arrive between 1-4pm. We never received any communication from the office or the movers the day of the move on when they would be arriving, like the website promises they will. At 3:30, we became worried no one would show up so I called to get an update. We were then told that the movers would arrive between 5-6pm. The office closes at 5 so after 5 we had no way to contact anyone for updates. After a few hours the movers finally showed up at 6:45pm. This is not the movers fault as they mentioned their first move of the day had some issues causing the delay. They said they called the office to try and reschedule, but the office said that was not an option. This is not true. If the office had called us to tell us the truth of the situation, we would have gladly rescheduled, as we did not want to be at a storage unit at midnight either. So the poor movers had to work way too long all day. We made sure to tip them well, as this was not their fault. This was lack of any communication from the office to us and the movers themselves. We finally finished moving our stuff into the storage unit at midnight. We felt horrible about the situation for the movers and it was not worth the $1100 we paid for the move. We could have moved ourselves in a much more timely fashion for MUCH cheaper. To compensate us, they graciously offered $80 for the inconvenience. They increased it to $100 after I told them how that is not an adequate compensation at all since they charge $150/ hour and they had us waiting 6 hours for them to show up. Overall this company was very unprofessional towards us and I would never recommend to ANYONE. I guess if you pick them make sure to call them for updates as you will be responsible for making sure the day goes smoothly. Not only were we treated poorly, but the movers themselves were too.
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September 2023 by Laura McCarty
I recently had the pleasure of utilizing the services of Zip Moving for an apartment move, and I am absolutely thrilled with the exceptional job they did. From start to finish, the experience was smooth, efficient, and stress-free, all thanks to the incredible efforts of their dedicated team.The real standouts of this moving experience were Roger and Willie, the two movers assigned to pack up my belongings. These two individuals exemplified professionalism and dedication beyond compare. They approached their work with an evident enthusiasm, showing that they not only took pride in their job but also genuinely cared about the safety and integrity of my possessions.The packing process itself was a masterpiece in organization and efficiency. Roger and Willie exhibited a meticulous approach, ensuring that each item was appropriately wrapped, cushioned, and secured before being placed into moving boxes. It was evident that they possessed a keen eye for detail, as even the most fragile items were handled with the utmost care.One aspect that truly impressed me was their handling of my belongings. They treated everything as if it were their own, which greatly eased my anxiety about potential damages during the move. From delicate glassware to bulky furniture, everything was loaded with precision and skill into the POD.Speaking of the loading process, Roger and Willie orchestrated it seamlessly. They maximized the space within the POD, utilizing every nook and cranny to ensure that my belongings were securely positioned for the journey ahead. This level of expertise reassured me that my possessions were in the best possible hands.Overall, my experience with Zip Moving was phenomenal, and I owe much of that to Roger and Willie's hard work and dedication. I can't emphasize enough how grateful I am for their exceptional service. If you're in need of a moving company that goes above and beyond to ensure the safety of your belongings while providing top-notch packing expertise, look no further than Zip Moving. They've certainly earned my highest recommendation, and I wouldn't hesitate to use their services again in the future.
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September 2023 by Lisa W.
Sooo overall I was not happy with this company! My appointment was scheduled for a set day but the guy who took the order put the wrong date. While I was eventually fitted into the schedule this led to the moving going all night, literally. The movers also blamed the scheduler and commented that it happens a lot! The movers were great guys but needed some training. I had 3 guys but the work of about 1 1/2. Not very organized and 2 of the movers seemed like they had never moved anyone before. Overall not a great experience.
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September 2023 by Chinwe K.
Miguel did my move and he and his partner were great. They came on time and was quick and efficient! Will recommend to anyone I know who needs movers!
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August 2023 by V G
The team was nice and hardworking. Packing service was also good. However, every piece of furniture that was disassembled was improperly reassembled and damaged to the point that it didn’t function properly - resulting in a loss of over $1,000 of furniture and tons of missing pieces. My wall was also damaged as furniture was moved in. The claims process is lengthy and burdensome unless you opted for the most expensive insurance option. It was initially a good price for all the work that was done, but not after all the furniture I had to replace and wall I had to get fixed. Wouldn’t recommend, and if you do use them, make sure you get the most expensive insurance.
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August 2023 by Cathy S.
Ontrac delivered thre heavy boxes to me from Home Depot on my porch steps blocking me from my front door I couldn't get in or out my house the when I called the no one answered the phone along with Home Depot told me it's nothing they could d about the situation im just stuck until i reach a friend to help me ...smh
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August 2023 by Patti Reiland
Rodrigo & Eduardo we’re awesome! They were kind, efficient, gave such great customer service and respectful of my mom’s home. I would recommend Zip Moving & Storage with Rodrigo & Eduardo to anyone needing moving/storage service. Just great customer care!! The office staff was helpful, succinct and made what is normally a not-so-fun process, really great! It was such a pleasure working with them and I will be calling them again on my next move!!
