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February 2023 by Sarah H.
Horrible, every single time we order a package and it tells us an arrival date... NEVER ON TIME, tells us our "driveway unaccessible" which is a lie because we watch them drive by. Wish there were better postal services to bad we have to settle for the only one other then UPS This has happened on multiple occasion so not just once Which is why I'm finally coming to social media for everyone else too! DO BETTER. IT'S THE ONE JOB YOU HAD.. come on!! Didn't even wanna put one start but it made me!!
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October 2022 by yuanyuan z.
The worst USPS store. Went twice during the work time but never open. Only one person working
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August 2022 by Diane D.
Once again, this branch of the USPS has chosen its own convenience over customer service. I have a package that needs redelivery. I went online, as instructed, to set a redelivery date I chose the following day, Aug. 20th. Did I get the package on that specified date? Hell no. As a matter of fact, I got no mail delivery at all yesterday. In addition, I have my mail-in election ballot sitting in the pickup box at my apt. complex. I checked this morning and it is still there. I guess that means my vote won't count as it will, at this point, not reach its destination on time. This post office has gotten scathing reviews year after year and nothing ever improves. It is truly one of the worst post office branches one could ever imagine.
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December 2021 by Bubba U.
The drivers do not do their job! One driver a while back ran over the neighbor's recycle bin and spread the stuff all over. I had security camera's train on my mail box and driveway. I caught up with the driver a couple blocks away and asked him why he just left the stuff he spilled all over the driveway and just left it there. He said he did not see it total lie! I have 2 different views of HD camera video of him hitting the bin and stopping to look at the mess and drove off. Wrote the postmaster in D.C. but nothing realy happened. Next I had a small package send from Amazon and the tracking said out for delivery. Got home no package and looked up tracking again. The excuse was "no access to deliver". I again have HD camera video of him driving within 1 foot of my mailbox and drove right past it. Just another lie! They have one job and fail at it
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April 2021 by Hunter N.
Completely awful. They literally only ever have one person working it seems like. I hate coming to any post office because every single workers has always been adsurdly disrespectful and seemingly inept. They really need to start training their employees. Waiting on one person to handle a customer for 15-20 is completely ridiculous when we already are having to deal with screaming kids from people in line. If you can't get them done in 5-10 minutes call someone up. It's such an awful pain to come here.
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February 2021 by Khusan A.
This people couldn't bring packages that I orders through Amazon. The reason is the same as always - "lost" or "couldn't make it"! Seriously guys! You guys have to take your s*** together, and Get a hell out of Tallahassee. Two of my another packages has been delayed or smth else. I wish you will get same difficulties in your life like you guys putting me in the position right now.
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October 2020 by Stephanie W.
I know the USPS probably doesn't care but honestly they should fire every single person at this location and start over. it is the worst postal system I've ever encountered. No one does their job. The people who deliver the mail constantly either don't actually deliver your packages or give it to other people. It's not just once or twice this is a normal occurrence with this location. When you try to get a hold of them about the issue no one's actually working because no one there cares.
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January 2020 by Cynthia C.
I despise nothing more than dealing with any post office in the entire city of Tallahassee. I've never had any issues at locations in south Florida but just like everything else in this town, this place is garbage. Whenever there is something that goes wrong on their end they try to pin the blame on the customer as if I am the one the incorrectly scanned a package. Then they tell me to go to the main USPS P.O. where they can't do anything but give me the phone number of a "supervisor" that doesn't answer. Now I have a lost package but I just have to "wait and hope" it gets to my customer... thanks guys!! Not to mention they lack shipping materials and labels in the lobby area. If they would just put a self-service machine in this location there would be fewer issues and wait times Anyways, if you can afford to ship using Fedex, UPS or anything else do. There are a few nice, competent workers here but overall the place sucks.
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September 2019 by Priscilla E.
This post office was empty which is a surprise because it's in a busy spot. The clerks were getting people in and out and the line was always moving. I had to come with with my baby and I didn't stand in the line for long even though the line was long. It's one of those in and out type of things unless it's super busy.
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July 2019 by Doug B.
I know the post office doesn't care but I am writing this to confirm what others have said. This Post Office and most of its employees could care less, like tenured Professors, they do nothing and say what they like 'cause they can't be fired. My carrier did not deliver my package because it was and I quote "a big heavy package" on the note in my mailbox. I tried to contact the Office but no answer on phone. I even tried to have it redelivered via the website, I did get a confirmation, no delivery. I also tried to file a complaint online but the form you have to fill out does not function correctly...Surprise....surprise! Conversely , the package came from Amazon and when I sent them an email it was answered in a hour, (I sent at 8pm) I responded to that email that I still not satisfied and they offered a live person speak with immediately. If you've done business with them you probably know they are truly interested in helping and they did. I will be glad when the Post Office finally closes so UPS or another Business can deliver the few letters that are still mailed.
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March 2019 by Snake P.
The worst government agency in existence. And the Dems want the government to run health care--what a joke. Super slow, d*** as bricks, uncaring, no wonder I hardly use the USPS. Unfortunately, some people and business still use it. It never fails, when they do, it always turns out F-uped, especially on my end. I could tell you all my horror stories, but it looks like everyone else has experienced the same awful service. What I don't understand is how they can stay in business. Oh that's right, it's a useless, wasteful, bloated, bureaucratic government agency. it's time to shut it down!!
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September 2018 by Felipe G.
If I could give this place 0 stars I would. You guys are literally trash. Please and I'm asking nicely please deliver my mail. My mail hasn't been delivered for about 2 weeks now and this is ridiculous. I honestly just downloaded yelp so I could write this review. That's how much you guys pissed me off! They never pick up their phones so don't bother calling. Line is always backed up and people don't give a s*** about you. I personally went to this store to ask them about my mail then the clerk wrote me the number to the same store on a piece of paper and told me to call them, they didn't pick up by the way. I'm sick and tired of this place. Please f****** do something about it, you guys are literally getting paid, do your job.
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June 2018 by Lucy Swain
The post office in Attapulgus, Ga is horrible. They constant lose my mail or put it in other mailboxes. I need help in recovering a letter right now. Although the letter was not mailed certified and it was mailed last Tuesday, February 20 from Miami, FL , I have not received my important package yet. I need help in resolving this issue.
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February 2018 by Brenna M.
The worst customer service experience I've ever had in my life. I paid 24.70 to "guarantee" my package would be delivered to my boyfriend in the military the day of our anniversary before he gets deployed. I double checked with the clerk that the address and everything was correct, then was told I would be refunded if it wasn't delivered by 12 the next day. My package was,"undeliverable" because the "address"(which I confirmed twice with the associate) was wrong. I have a copy of my address label that was on the box and it is correct. I went in to get a refund and my package back and was rudely told to wait to the side. After waiting several minutes and missing class, they told me rudely that it was my fault for "writing the address wrong" and dismissed me saying I would not be refunded and they had no idea when I would get the package back because they "didn't do returns". I will never use this office or trust any post office again.
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January 2018 by Andrew M.
Arguably the worst post office I've ever been to. They're fine if you're just looking to drop off a package - I've never had a problem sending anything out through them. But if you ask any of the employees here to do beyond the bare minimum, such as help you locate a missing package, they'll give you a long list of excuses and false assurances and you'll be coming back for months before you'll get any actual help. Always immediately ask for the supervisor if you have a chance, but even then expect to be back multiple times before you'll make any progress resolving your issue. Don't assume you'll receive even basic assistance, such as a letter to prove you never received your package (which, I've discovered six months after not receiving my parcel, is standard policy and should have been given to me on my first visit) or to be informed of the missing package claim options available on their website (which the supervisor also told me I should have been referred to on my first visit). You'd be better off just contacting the seller/whoever shipped the item and asking them to file a claim or, honestly, just buying another copy of whatever you ordered, because it isn't worth the time, energy, and sheer frustration of having to deal with the people who work here. I've tried giving them the benefit of the doubt, as postal workers are often overworked and nobody is perfect, but even their drivers are frustrated by the sheer incompetence rampant throughout their facility. I'm not sure if those who work there don't care about their jobs or simply don't care about the customers, but either is inexcusable considering I don't have a choice in who delivers my mail.
