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February 2024 by Paul Srebernak
Clean the trucks. Derergent powfwr spilledi the back of the truck. Mud all over the driver side floor. Dirt across rhe daahboard.Make the app actually work for check.ins. spent 30 minutes trying trying to get the app to work and had ro call customer service.I am done renting from U haul. It was the worst renting I have ever had.
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September 2023 by Kelsey Cantrell
My fiancé and I rented a uhaul for our move and Joel was such a great help in making sure we had a flawless experience. Use them for all your uhaul needs!
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August 2023 by marty tinsley
Will definitely use them again. Helpful and friendly customer service.
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June 2023 by David Lord
Excellent service and great location, will define rent here again!
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April 2023 by Happy Balloons
Let me start by saying that I’m a Latina. This is a family owned business. They have owned the business for as long as I have lived in this area. I rent from them every few months. They have always been kind. They always go above and beyond. The trucks are always clean and in great condition. They always pick up the phones. I am in customer service and have always left feeling appreciated as a customer.Thank you so much for everything! My balloons business is better because of you all! Thank you again!
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March 2023 by Lindsey Bryant
I wish there was a option to give this place NO stars. It was terrible all the way around. The employee was rude and discriminatory with me instantly. He was disrespectful and stereotypical. I will never be a returning customer for this business. It was one of the most horrid customer service experiences I've ever had. Thumbs down for this place across the board. I give them a NO star rating!!
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February 2023 by Travez Anthony
Don’t come here, if you’re Black. I saw him moved 2 trucks and help a White Lady, but when customer service called him to help me, he wouldn’t pick up the phone. Customer Service called him more than once. He was looking out the window of his house, while customer service was calling him.
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February 2022 by Louie Londono
Horrible service, hard to get a hold of them. Office usually closed.
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November 2021 by J.D. B.
They've changed a lot of how they do things here and it's much nicer. Just rented a truck yesterday and it was a flawless process. The gentleman in the Uhaul trailer checking me in was very helpful, informative and thorough. I'll definitely be coming back here to rent again even if I have to drive across town.
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November 2021 by brian wakefield
Booked my truck online. When arrived to pick up truck employees were friendly and courteous and very helpful, explained charges in full detail. Had to keep the truck a few extra days they were receptive and helpful. Great people at the Hillside Shop Rd location in Auburn, Ga. Thanks you guys!
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October 2021 by loveygreenfrog
Easy Peasy, and I was a first time renter.I went to get a truck last Tuesday and didn't have what I needed so I rectified that and went back on Wednesday.The gentleman up front went over everything with me and I was in and out in less than 15 minutes with exactly what I needed.My only complaint, I tried for several days before and after the rental to contact them and nobody ever answered the phone so I just went up there.I'd rent from them again.
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July 2021 by In the Woods with Bigfoot
I tried to rent from them, but the lady found her phone conversation to be way more interesting so we left. Looked like a nice enough place to have a business though...
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February 2021 by Steven Hawley
Great service
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March 2020 by Tomasz Smolinski
Customer service could be better. I rent a lot...and the peronability factor is weak here.
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October 2018 by Richard Schmidt
Got old ratty truck for local, typical. Don't count on website availability as it is way wrong!
