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February 2024 by D Carey
It’s nice to walk into your local AAA branch and actually receive the many benefits of membership.
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November 2023 by David Daigneault
Just booked another Cruise to Alaska !! Thank you Erin !!! This young lady is EXTREMELY knowledgeable and so very nice !!
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November 2023 by Michael Reda
Went in for an international driver's license. I was in and out within 15 minutes.
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October 2023 by Colin Gagnon
Their dispatch has got to be the biggest joke for "customer service" I have every delt with. Waited 2.5hrs on the side of the road. Had made an online request. Which is supposed to extradite the services. 6 phone calls later to get answers and no one can give me anymore information than "dispatch is working on it". Not to mention the rude customer service reps over the phone, giving me the same repeated answer. Ever since covid this company is a joke. Don't waist your money. The price you pay yearly is more than the one tow I've need in the past 5years.
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September 2023 by Mario DiFranco
Erin Walkotten was exceptionally very helpful with all of our cruise plans and details. (Printed out all of our needed information too.) Thank you again Erin!
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July 2023 by Jeff Z
I called and requested a battery jump at 5:30 pm in Savannah, GA and didn't receive any contact from them at all until 4AM when I was dead asleep. We set up an appointment for a tech to come to my car between 8am and 10 am the next morning, and again, no call no show. after almost 24 hours without them ever calling me or finding a technician I had to set up an independent shop to tow my car to their shop to look at it. I will NOT be renewing my AAA policy and would strongly recommend to anyone that is looking to join to skip AAA and find other services that actually care about their service.
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June 2023 by ADB Traveler
I called twice, my wife called once. No one ever answered. We both left message for a call back, no one ever called.
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May 2023 by Ashley Lathan
They got what I needed taken care of, on my second visit. I “didn’t need an appointment” but the person I needed to talk to wasn’t there when I went the first time. But I didn’t know that because they didn’t answer their phone the three times I called the day before and it took 4 business days to reply to my message.They got the job done, but it doesn’t feel like ease and quality of customer experience was the priority.
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April 2023 by Shelia Rivers
Travel Agent Erin is the best!!! She is so professional and knowledgeable of her job. She made all of us feel extremely valued!!! We are planning to work with her in the near future on one of our dream vacations!
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March 2023 by Dena Rhoda
They renewed my membership after I told them no. There is never no one available to handle your questions unless you’re getting insurance. Customer service had the nerve to get an attitude about my refund. WROST INSURANCE COMPANY !!!!!!!
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December 2022 by Dell P.
Went there to get my international drivers permit. They were fast and friendly. I was in and out in under 20 min!
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September 2022 by Lynda & Jerry Jones
Erin is great. She booked our trip and even helped us while we were out of the country.
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September 2022 by Valerie Farmer
All I can say about AAA is the left me stranded. They also need to be forth coming about how their membership works.
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August 2022 by Helen Diamond (GA . Mama 1)
They've contracted with a company that provides quick and friendly service!
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August 2022 by Sunny Israni
Excellent staff. Very warm and friendly. Got my passport photos done here. Was in and out in 5 minutes.
