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November 2023 by Tammie Price
The Customer service was great, I wasn't sure at first because there were only women to service me. As a woman myself, I had my doubts, but all was put to rest. The lady explained everything about the battery I got. She installed it with no problem.
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November 2023 by Stephen Zerbel
Employees are dont want to work or be there and it shows
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November 2023 by Renee Gowan
Not too knowledgeable and wouldn't honor a warranty on a battery that quit working. I won't ever go to lumpkin rd advance auto parts or any other advanced. They have lost my business.
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November 2023 by Kathleen Sibley
The store isn't properly ran. The GM has an attitude and an unwillingness to assist. She kept an employee at her store that was caught stealing multiple times and was highly intoxicated. She tends to take extremely long breaks ..ive called in multiple times and requested that she call me and each time..she hasn't reached out. There are a few gentlemen that work there that are helpful..but you can tell the work environment is hostile. Unfortunately due to how this particular store is ran we have decided to give elsewhere for our car issues.
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June 2023 by Barry Rihm
I've spent two days and I've been to every auto parts store in Augusta looking for one nut to fit on a mini bike axle. Could not find it anywhere except this advance Auto parts. It was 12-1.25. five stars because this place ended my horrible adventure
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June 2023 by Papa T
Knowledgeable staff. Usually have whatbI need in stock.
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May 2023 by Shaquita Kelly
Sent my son to the store for a bulb the GM of the store gave him the wrong bulb when he took it back he was told they couldn’t replace it and they over charged him $31 for a $17 bulb they made jokes and laughed but wouldn’t refund or give me another bulb
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May 2023 by Dhamaratna Thitilerdwong
Too many items are out of stock at this store.. I am thinking Advance will close it soon.
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May 2023 by Marshall Smith
Got what I came for. Good customer service.
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March 2023 by TimP Almy
Went looking for turn signal bulbs, was not able to find the right one, nor was staff available to assist
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March 2023 by Crazybitch93
New faces but luckily I haven't had a break down in 3 years now. Thanks early 2000s Toyota
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February 2023 by Gloria Weaving
No problems with help. People are nice
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January 2023 by Luis S
I needed a part, researched online which said a different store had it and I thought it also said the Lumpkin rd store had. I went in and was told it was not in stock but they could get it by the afternoon. I stayed online showed the Walton way store having it in stock along with Lumpkin rd, and asked asked if any other store had it in stock. I was told no stores in Augusta showed it in stock. I went to my truck and called the Walton way store. The states they had it in stock and when I arrived they were very helpful not only with me but the customer before me, giving them tips on the part they just purchased.
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October 2022 by John Hatney
There is always quality service especially the store in Evans.on Washington Rd. I go there with my mcchanic to get parts the manager who has the little boys that play soccer is such a wonderful and helpful person. They should be honored to have her!! She is very knowledgeable of our needs!!
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October 2022 by Carrie “Carronica” Ryles
Well informed, helpful staff. Honored a price error in my favor.
