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August 2025 by Shelby Johnson
Horrible experience from the start. Jennifer gave us the run around several times, it took calling the manager to get someone out to install the floor over a month after we paid and was told someone would be there. The two guys that came were self contractors that claimed they were professionals which they smelled very strongly of weed, very unprofessional. We stayed in the house while they installed the flooring when they played very inappropriate music and blasted it throughout the house. They also tried to force open our windows which were told several times that it is an old house so the windows do not open. They had to take up more flooring than what was talked about because they claimed they couldn't weave in the flooring properly???? They put 2 very big holes in our walls which they fixed but the room was just finished from painting the day before so we had to get it repainted. Also they left cigarette butt all under our car part and broke one of the floor boards and was going to leave it like that until we said something. What did they do to fix it? They just put wood putty over it and a nail in it sticking out of floor board. I have contacted their head person with no response, I am very disappointed with as much money as we spent to have our floors done by so called professionals.
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July 2025 by Triinu Velber
Nathan did our instal and I couldn't be happier how it turned out, so fast andit looks so good, he was so nice 🙂 if you need floors done go to there, you won't be disappointed. Nathan for the win 🥳🎊
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June 2025 by Chris Remines
Nathan did our install. He did an outstanding job. Very professional and clean in his work. You can tell he takes pride in his work. He was very prompt in arrival each day. My floors look beautiful!
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June 2025 by Ned Taylor
I will not use this company anymore it took them a week too do three room and came late everyday and stole two cases of hardwood then Doug come out a month after apologizing i wil not do business with this company again and Josh and his buddy is
a thief they cannot do no more work for me no more and they over charge me
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May 2025 by Tiffany Wade
EVERYTHING... Started with a phone call to Augusta Flooring, Kaye answered the phone and my million questions. She then scheduled a same day visit, and she showed up to measure.
Then she consulted with me at the store and helped me decide on this beautiful piece of vinyl 😍. And scheduled my install, a few days out.
Then Stephen shows up with his team. Did beautiful work and were so proffessional, kind and easy to communicate with.
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April 2025 by Thu Hang Tran-Swanson
Kay was awesome in communication. The Team was very flexible and professional and did a phenomenal job on the floor. Highly recommended!
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March 2025 by Delwyn Peters
Would not use again
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March 2025 by mary thompson
Just had new flooring put in our kitchen if we could give them more than five stars we sure would. Nathan the worker who put the flooring down was so nice and did an excellent job. We will always have Augusta Flooring do any flooring job that needs done.
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February 2025 by Vicki Clark
Jessica ALWAYS has the BEST customer service you can ask for. Her knowledge, communication, and love of her job makes making a decision so easy. She has helped me at my previous home getting ready to sell and now at my new home making it feel like MY HOME.
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January 2025 by Holly Andrews
They just refinished my hardwood floors and they look AMAZING! The crew was super efficient and professional. Anthony is a pleasure to work with. I highly recommend
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January 2025 by 612
Mark The Installer Did A Phenomenal Job Doing My Mother's Laminate Flooring. The Whole Staff Was Amazing.
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November 2024 by Lou Killough
Doug & Mona were instrumental in giving us great service! We got a good education with types of carpet and padding. Doug was patient in our selection & providing quality customer service! Installation was top notch expertise with Josh & Nathan!! We can’t say enough about their promptness, hard work, cleaning up after each day, & their dedication to a quality job!
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July 2024 by Margaret McKie
Thank you, Jessica, for your attention, kindness, and patience! I brought my grandmother in to look for flooring for her kitchen, and you were so helpful. Thankfully, she found something she liked, and now it’s installed! I’ll definitely recommend Augusta Flooring to others and check with you all for any of my future flooring needs.
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July 2024 by Charles Cadle
These guys are true pros. Kay and Doug helped us design and choose a stair carpet and Larry did the install.
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June 2024 by Jerry Tice
Augusta Flooring's team was amazing; fully knowledgeable, responsive, and punctual. We are thrilled with their service and our floor! I would highly recommend Augusta Flooring.
