-
November 2023 by Christian Moore
Great customer service.Very professional manager who is very knowledgeable.Very secure and clean property!!
-
May 2023 by Myra Christian
Excellent customer service! Decent price
-
February 2023 by Dana Taylor
Lamonica is a wonderful employee. She was able to answer all of my questions and provided exceptional service
-
October 2022 by Vernon Hurd
Because didn't know the importance of insurance, the had a problem with a leak not of my doing, I lost many albums and covers, I guess the best they could do.But I there was mote they could've done!
-
September 2022 by Nina Riddick
The first week the storage rental the gate was left open because it was broken. The employee informed me, however it took two weeks for it to be repaired. They also locked my unit while I was moving into it preventing me from putting my stuff into storage stopping me from dropping off my full full load.
-
December 2021 by Nina “Neon Butterfly Meadow”
The first week the storage rental the gate was left open because it was broken. The employee informed me, however it took two weeks for it to be repaired. They also locked my unit while I was moving into it preventing me from putting my stuff into storage stopping me from dropping off my full full load.
-
October 2021 by teresa poteat
To Experienc
-
July 2021 by S Hawk
Poor customer service, relatively NO security and seemingly takes NO ownership of their lack of security. I wouldn't recommend this facility to anyone!
-
February 2021 by Chad Bauch
Do not use them to return a rental truck. They will charge your credit card the next day with an unauthorized charge, and then be completely unreasonable with resolving the issue.
-
January 2021 by LISA VAN WOERT
The staff has been super nice . I justed wished you were open 24 hrs. My question is why don't the lights work inside the units so I could see after dark . You as well closes gates at dark if there's no electric !!!
-
December 2020 by Kate Neville
FAITH was AMAZING! After comparing storage facilities in the CSRA this Augusta Lock Storage was by FAR the most affordable. However, it only got better from there. Faith walked me through every step, charge and upgrade to their security systems. I received 1/2 off my 1st 2months and when I needed to upgrade to a larger unit and an inside unit my payment was transferrable to cover the changes!If you need a storage unit, feel free to use my name as a referral...I get $25 off for each referral and you will too!Can't say enough. One of the toughest months of my life AND in the middle of a pandemic and FAITH was RIGHT THERE TO HELP!
-
June 2020 by James Stanley
Very reasonable storage facility. Good security system and lots of cameras to insure safety.
-
May 2020 by Michael Reed
Beware!!! Facility advertises secuity cameras, but the reality is they have a total of 3. One in the office and2 others on the same row. I had my boat parked next to a trailer and a couple of RVs and they have no cameras there. I realized this yesterday after finding out my boat had been robbed of blue tooth stereo, 5 speakers, gps/fish finder, 2 marine batteries, tools, two boat covers and rear boat light. Management informed me they would reimburse nothing because i hadnt taken out their insurance. I was called and informed on 4-8-20 and told the cover was "ripped", but they didnt check out boat because it was "their" property. Why and the hell did i store my boat here. I thought it was secure. I would suggest you consider moving any vehicles, etc from this property as you wont be reimbursed if damaged.
-
October 2019 by Albert Jones
A bunch of sorry too faced line on a steal your stuff people
-
August 2019 by Teresa Bartlett
This place is awesome. They really work with you.God Bless Y'all