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March 2024 by Lukas Schneider
Morgan was super helpful checking out a key fob and my iPhone. Efficient and friendly!
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January 2024 by explorefindcapture
Placed an online order, and it was ready quickly, and the staff was extremely quick and courteous.
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January 2024 by Jerome Padgett
My car key literally crumbled in my hand when I went to start my car and after finding all of the little plastic pieces and taping it back together, I barely got my car started. I then Google searched for my key replacement and came upon Batteries Plus in Martinez. I called and spoke with Evan and he was extremely helpful throughout the whole process. Morgan also helped out and got my key replaced and me up and running again. Thank you very much Evan for all of your help!!!
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November 2023 by Dianne Hall
Good workers and service.
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October 2023 by Brian Page
Need negative stars, I ordered a key and then they said it was the wrong one. So new key comes in and my wife goes up there and price went from 145.00 to 240.00 then my wife’s car starts messing up, all dash lights are staying on and they said that she had to take it to Honda and we would have to pay for repairs. Most likely shorten out the ecm and that’s not cheap. Plus we would be without a car while it getting fixed. So I would stay as far away as possible from letting them do anything to your car.Next part three days later, first he said he was the store manager and wanted information about what happened on Friday so I told him and then sent invoice from Honda and tow fee. Then same person called back and said he was the owner and could only give me a key and reprogram it. So he wants me to take a 140.00 key over 200.00 bill from Honda dealership and tow fee. He stated getting really rude. Then said he was the owner. So he lied also. So I called corporate to see what can be done. Definitely bad business.
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October 2023 by Lisa
I visited the store to replace a cell phone battery. The battery was installed on Thursday. While I was there, the tech accidentally damaged my screen and replaced it. Friday, the phone wouldn't turn on, and I was told the battery ribbon came loose. I had to return about 30 minutes later because my sensor wasn't working. I was told something came loose, and it was fixed. Saturday, I had to return again because the battery ribbon came loose AGAIN. Sunday morning, I had to return again because the battery ribbon came loose AGAIN. After it was "fixed," I received a call when I was on my way home because the tech forgot to put the screws in the phone. Monday, I had to return again because the battery ribbon came loose AGAIN. The owner/manager fixed the phone and refunded me for the battery. However, I believe the original battery was put back into the phone because the phone is no longer turning off, but the battery has to be charged frequently, which is the main reason why I wanted to replace the battery. Also, on one of the multiple visits, my screen was cracked, but no one from Batteries Plus acknowledged cracking the screen. Because of the picture on my screen saver, the crack was hard to see, so I don't know when it happened. However, the owner/manager did not replace the screen. Within a weeks time, I went there, needing a battery and left with a cracked screen and no battery replacement.
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October 2023 by Ric C
Recent experience with this business was well beyond expectations. I happily recommend this source of most any battery you might need.
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October 2023 by J H
Amazing service and took me less than 5 min to get my keyfob battery replaced!
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July 2023 by kendall miville
These guys are awesome! I know one of their names was Ethan but i cannot remember the other one! They were both so sweet and so helpful. My brothers dropped my phone into a kiddie pool and it broke my phone. These guys went above and beyond to help me with my phone and communicated very well and were so quick with the services. I cannot say enough good things. I highly recommend this place!
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July 2023 by ADB Traveler
Outstanding customer service! Great attitudes and very friendly and professional!
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July 2023 by Kyle Conner
Quick, easy, inexpensive key fob battery replacement. Highly recommend.
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May 2023 by Rosalyn Clark
The associate was very knowledgeable, and took the time to research to make sure I was purchasing the correct battery for generator. He explained the mechanism of the battery (terminals/cold start...etc)...I was clueless. Excellent service!
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May 2023 by Scott Gaines
Helpful great service, large inventory, good value, the best people.
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April 2023 by ss71Leadsled1
I ordered the bulb online that I needed. I got to the store and the clerk tended to my order right away. They had the bulb in stock and ready for me to pick up. Good product and excellent customer service. I would recommend going there for product needs.
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April 2023 by Bryan Lugo
Great place to buy your batteries. The GM, Nick, was extremely helpful and informative on the changing battery types. First class customer service at these locations, I wouldn't buy any golf cart or car battery anywhere else.
