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March 2024 by Renee Huffman
25% of the games didn't work but it still took your money, no one there to repair them, some of the ones that did work didn't have enough product in them to play and earn any amount of tickets. Staff didn't speak to you. The manager had a cup on the table she was at that had bi..h on it...really at a kids place. Very disappointed Augusta.
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February 2024 by Lorraine Jones
Employees were amazing great cashier area!
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February 2024 by KING KIRK
All out great experience for my kids, and my son party was more than expected. Loved
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February 2024 by Andrea Dunbar
Whenever school is out, this is our go to place for fun day?
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February 2024 by Marian Marie
Jeremiah great customer service and was very patient with the kids and myself. The manager was amazing just love her energy !!! Absolutely everyone that I encounter was amazing even the guy with the dreads on the floor he was very helpful with operating the games. My experience was great until I was leaving to collect my son prizes. Mya she is definitely in the wrong profession whether this is part time or full time. She is not friendly, monotone, & scatter brain. She does not need to work any where around children or where it require her concentration.Kid-friendliness: The cotton candy was a plus !!! Again Jeremiah was nice and he was the first person you saw as you walk in the establishment which is very important because he was friendly and engaging !
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January 2024 by B. Humble
Party host April was amazing. She was very sweet and attentive.
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January 2024 by gabriela jaimez
One little pizza took them 1 and a half to make and finally get my order.
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December 2023 by Ayanna Holmes
Good pizza and games highly recommended for a good hangout spot for family and for nostalgia ?
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December 2023 by Nj B
When we arrived, we were told no manager or cook so we could not order food. The place was filthy. It was the Day After Christmas. Do you think they could have at least run the vacuum? We'll never come back to this nasty, nasty disgusting place again.ANNNND the women's restroom had a plugged up toilet not sure how long that had been there since we were some ofnthe first people in store ....
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December 2023 by Deontrez Stephen's
They don’t want any money , they don’t answer the phone
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December 2023 by Discover68449609265
We arrived and were told no manager no cook so we could not order food. Arrived right at opening and looked around and saw a crust and old food under a ot the tables. Dirty carpet. The games are old and a lot of them do not work.
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December 2023 by S Smith
We got there when it opened for an 11 am birthday party. The place was disgusting, food and trash all over the ground and on some tables. Alot of the games had errors so they didn't work. Only drinks tou could get were water or Gatorade as the machines had signs saying broken.The pizza was excellent, better than before. The birthday staff was decent.Kid-friendliness: Very kid friendly
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November 2023 by A M.
Returned again because I'm visiting my grandson and am still disappointed with the staff here and how Chuck E Cheese doesn't come out nor do any other characters. First, the staff here is made up of a lot of young kids and they don't care about the customers or the kids or the service they provide. They are all on their cell phones and fooling around instead of taking care of customers. One of the girls who was working the merchandise area actually went to the kitchen and sneezed right on her co-workers face. I know this because I saw it through the pick up area while waiting for my order. I was so grossed out and then the girl, and two of her co-workers walked back to the merchandise area and the other girl was screaming at her at how gross that was and told the guy whose face she sneezed into to go wipe himself because she just did that. The other girl was saying I can't believe you just did that - that's so gross! And yes! I agree. They need more supervision and some respect for each other and the business. I don't know if there was a manager on site this day or not but it was on Sunday, October 29. Also, had it not been for a birthday party taking place, I don't think Chuck E would have even made an appearance. He didn't come out until it was time to sing happy birthday and then he started walking back to the back and I had to stop to ask if I could have my grandson take pictures with him. Very disappointed that the staff doesn't even have him walk around and interact with the kids. In addition, they advertise Halloween costume contest and there was none. I asked if it was happening and the employee said yes but the time for it came and went and nothing and again no Chuck E. This place would be a great place if the staff would be better and Chuck E would come out. Back home in Hawaii, Chuck E and all his friends are always walking around and interacting with the kids and taking photos but here it's almost never it's like you have to beg for him which should not be the case. After all, kids go to Chuck E Cheese to see Chuck E. Please improve this location.
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September 2023 by Yvonne J.
Excellent pizza! I especially enjoy the thin crushed pizza.... It's always fresh and delicious.
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September 2023 by Fred Greenlief
Updates are great here! My kids enjoyed everything about the visit from the food to games!The manager Rick is very professional and the Chucky Cheese organization is lucky to have someone like him managing their business name. He knows customer service and made us feel like family during our visit!
