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December 2023 by Nadine Lawson
Rooms are clean and breakfast is good. The staff are friendly l, especially the ladies. The place could do with a little updating.
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September 2023 by Charlie Hill
I've done some major traveling throughout the United States, but I must admit this has been the best day of my travels. I've stayed at this property three times within the past couple of months and I have never had a bad incident. The staff is friendly and courteous which is very important to me especially if I am paying my money for a product or service. Their prices are reasonable and the saying is true that you get what you pay for. I have no problem recommending this site to anyone who chooses to stay in the Augusta Georgia area!
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September 2023 by Bama Andy
Best bang for the buck around! Very friendly staff, & pretty nice rooms. This is my second week being here during the week for work. I’ll be back again soon, I’m sure.
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August 2023 by Sonya Reynolds
I don't recommend!!!!Refrigerator had old food left in it. Rooms smell like wet mold. I will not come back to this place!!!
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August 2023 by JD Brown
Was traveling for work and needed a place for the night. Staff was very professional and friendly, they made you feel welcome. My room was just what I needed and was very roomy. Was able to work in my room with no issues with internet. Will definitely be coming back if I’m in the area.
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August 2023 by Shelly Hoffman
We had to check in late and when we got there the reception person was super nice and had your key ready. Room was clean and comfortable. Working ice machine. Shower had good water pressure, clean and was not slimy like most places. Breakfast was good and traditional hotel items.
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August 2023 by Danny Roach
Asked for a 6 day stay for business very first day and they checked me out n charged my card multiple times n to change rooms. No hot water several nights couldn't even get a shower after a hard night's work. Hotel services came in room multiple times cleaned up some what but wouldn't leave towels, rags, etc. Worst stay by far at Comfort Suits
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August 2023 by Stephanie Rous
Friendly staff, quiet (even though near highway. We heard zero road noise and were on that side!), good breakfast. The best thing, however, was the bed! Best night sleep all week of traveling! Clean and comfortable room.
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August 2023 by Christina Bright
Hard to get any decent housekeeping. No allergy friendly breakfast. The elevator is rocky and loud. Afraid it's about to break. Air conditioner in the room was moldy and broken. They didn't fix it or switch us rooms. A few staff are rude. Still sick from breathing in that moldy
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August 2023 by Darren Kennedy
I made non refundable prepaid reservations through the choice hotel app 3 months in advance. After 15 hours of traveling we walk into the lobby to a unprofessional employee that informed us they were full. After some eye rolling. They say they would refund our money. We had to check a lot of other hotels just to find a room. I do not recommend staying at this train wreck
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August 2023 by Jennifer Farrer
If it was possible to give negative 100 stars on this place I would. Please do not stay at this hotel when visiting augusta ga. The rooms are not cleaned, when we checked in they tried giving us a room filthy, nasty, then their breakfast is microwaved, no fruit, cereal, etc. The air conditioning in the lobby doesn't work and they said it hasn't for months. Definitely will not being staying at this establishment ever again!!
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August 2023 by Audrey Kevern
The air conditioner didn't blow cold it was hot in our room . Then in the middle of night the fire alarm went off. The staff seemed like they didn't care and didn't let the guest know what was going on. When we got outside the owners were outside didn't seem like they cared to make sure all of the guest were out of the motel. So we left and went back home. Money wasted we won't be back.
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January 2023 by Susan C.
My family and I stayed at Comfort inn & Suites Fort Gordon on Friday, January 13, 2023, and it was less than acceptable. Our family of 3 one set of towels, no microwave and a broken closet door, with only room for 1 coat. We called the front deck to report it, and never arrived even at check out. We just wanted basic customer service needs to be meant. Pictures will be supplied upon request. The Head Family.
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November 2022 by Robin G. Moore
Check in was weird. Nobody was at the front desk. Parking lot was empty. Finally got checked it when the next shift showed up. Fast forward....Locks on doors were sketchy. For the better part. It was clean. Beds were comfortable. It was quiet.
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November 2022 by Christopher Reiner
I stopped in at this hotel to see if there was a room available, i had been traveling for several hours and was very tired. When i walked in the desk clerk was assisting other customer when another individual walked in behind the counter and started yelling and down grading the clerk in front of the guests. listening to the individual talking i will assume it was the hotel manager. Very unprofessional behavior from a manager for a large chain hotel. From what i gathered it was a personal issue not Choice hotel issue. Not a way to make an impression for the hotel. Needless to say i walked out and went elsewhere.
