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March 2024 by Allen Hicks
Other than the fact Google lists the incorrect number, and the fact that leaving messages at said number, you'll receive no call back or response. After finding a different number, they picked up on the second ring. The lady that was on site stated she doesn't work that location normally. She was very helpful, hospitable, and honest. She helped me pick the unit I needed, and it's reasonable rate was quite affordable. She explained the rules and how if something were to happen and I get locked in/out. After going in to store stuff, I found it to be not only clean, but it was a comfortable temperature. It had no foul smell like most other indoor storage facilities often have housing old dusty, dirty, age old junk people can't seem to let go of. Over all my experience so far is a 10/10.
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March 2024 by Black ArtistMarket
An amazing facility and amazing staff !
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March 2024 by Amethyst Robinson
At Augusta’s best storage you are immediately greeted with a smile and great customer service! That in itself makes it the #1 storage facility in Augusta. The climate controlled units are a huge plus and the 16 hour access is extremely convenient.
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March 2024 by Elizabeth Lucas
The staff here are great. They are patient, friendly and very helpful and they don't mind answering any questions you may have. Wish all storage places were this great!!!
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March 2024 by Danneal Handy
I want to start by saying I didn't personally rent a unit but I went to inquire for a friend that's looking to relocate this way. The Facility was nice & secure & Stephanie & Amethyst in the office were very friendly & helpful in explaining the process! I recommended this location to my friend & she plans to book here when she makes her move.
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March 2024 by Jae Knight
We started looking for storage units after deciding to purchase a fixer upper & temporarily downsizing while renovations are taking place. We decided to check out Augusta's Best Storage! Upon arrival I immediately noticed that the facility looked nicely kept & the gated keypad entry to the actual units (which was already a plus because we'd just toured another facility without a gated entrance) The front office was also very well kept & we were so nicely greeted by Amethyst. She walked us through the process, explained the referral program & move in amenities & then we went on to tour a couple units which ended being exactly what we needed! After assessing how much space we actually needed we booked online the following day! This was an extremely easy & satisfying experiance ! Amethyst was so amazing & we hope to continue having an awesome experience here :)
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November 2023 by Steven Isler
Storage bins clean, worker's helpful, free flat bed trucks for moving your items.
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October 2023 by Elisa
Have had a unit for a few years when it was still CubeSmart, was an amazing place. The last 3 times I’ve went the building was extremely hot, and smelled like someone was smoking in the building and was also a homeless man sitting on the steps asking us for directions. It’s still a good place just a little less comfortable than I used to be.
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September 2023 by Stephanie Tognotti
Stephanie was so helpful and pleasant. Best customer service I’ve had in a long time.
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July 2023 by Evelyn Myrick
Called my local facility and talked with employee at 4:45 on July 10, 2023. They said office would be open until 6:00 and I said I would be there before they closed. Arrived at 5:25 and office was closed!!Called and talked with an answering service and they said they would message the manager and have them call me. We waited in the parking lot until 6:00 and no one called. THEN … the next day no one called either. We went again to the facility at 3:15 and office had a sign saying Open, but it was locked and no one was on the property. We have now made 2 round trips and have only wasted our time!!!TOTALLY UNACCEPTABLE !!!
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July 2023 by Asjah K
Stephanie is the best she always has a smile on her face and is there to answer any questions or concerns that you have.
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July 2023 by Samantha Neal
Stepanie the young woman with dreads issues glasses is always a pleasant and helpful!
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June 2023 by Stephanie Morrall
A great facility to use for all your needs and some good deals going right now for the summer ! Very clean and nice place ! Very helpful staff as well !
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June 2023 by Mac Hamlet
Went a toured the property and the staff was great, super clean facility. Highly recommend
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June 2023 by longtimelurker
Convenient and well priced. I prefer this storage place to everywhere else around here.
