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October 2023 by Sharon Evans
The Estee Lauder counter or I had the best experience in makeover. My makeup artist was Cheryl, she's super knowledgeable and help me find the perfect everything for my face. Rest of the staff or A1. Shout out to Jordan who enlightened me on several wonderful fragrances that I will be purchasing real soon..
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September 2023 by Cody Kæ
Mmk so I'm not a mall shopper, but I needed new shirts and decided to try something new.Y'all I've been missing out?! I believe her name is Ms. Althea, she was so incredibly helpful to me in finding shirts I liked. Most importantly - whether she knew it or not, her service made me feel like I belonged right there in that department. Clothes shopping as a queer person in the south can be a mixed bag, but she didn't bat an eyelash and helped me find a couple of fantastic shirts - marked down even!I also received fantastic service in the intimates department - I wish I'd gotten her name - where despite not making a purchase, the associate engaged with me about the products and taught me more about what I was shopping for, without diminishing my experience or making me feel silly for not knowing. It was a validating experience for me.They were both just so incredibly kind that now any time I need clothes... I'm coming back to Dillards FIRST. Thank you so much ladies for your stellar customer service, you are appreciated!!
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September 2023 by Michael Wright
So Disappointed with this store. I purchased three men’s shirts on7/31/23. I decided I didn’t like one of the shirts. I returned to the store today to purchase three new shirts and exchange the one that still had its tags and one which I had never worn. The sales person told me that there was a three day return policy & asked if I would still like the other three shirts. I’d sooner throw that shirt in the trash than give Dillards another cent. Michael J. Wright
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September 2023 by Wright Michael
I am so disappointed with Dillards Augusta. I purchased three shirts and tried to exchange on of the three for three more but when I took my three new shirts to the sales person, she informed me that there was apparently only a three day return policy. She asked if I still wanted to buy the three new shirts but I thought, “I would rather throw this shirt away than give Dillards another penny”. I can believe that I was standing there ready to spend my $ and they wouldn’t accommodate me. OMG. Why is there not a Nordstrom in Augusta. UGH.
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August 2023 by SM
This is the second Dillard's I have ever been to. It is a pretty big store packed with clothing. The employees we chatted with were nice. I enjoyed my visit.
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August 2023 by Sm M.
This is the second Dillard's I have ever been to. It is a pretty big store packed with clothing. The employees we chatted with were nice. I enjoyed my visit.
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July 2023 by Heather McCort
Great place to get all your shopping needs. They have the coolest displays. HEHE
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July 2023 by Erika Widener
Love Dillard's ...the only reason I go to Augusta Mall. Safe entrance at several doors. Friendly customer service reps always available. Clean dressing rooms!!! Happy to help you find right size. My go to store in Augusta! Great buys from Polo to Cassandra. Love Rochelle upstairs always happy to me from returns (for right size) to purchase. Will refer others to shop at Dillard's
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July 2023 by Briana Y.
Dilliard's is one of my favorite department stores in Augusta because of brands like Antonio Melani and Gianni Bini. I recently experienced an issue with an item and it was resolved quickly and to my satisfaction. The staff here are always friendly and easily accessible.
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June 2023 by Katrina Hoyle
2023-06: My first choice when needing nice shoes for different occasions. Generally a good selection. I've always had pleasant interactions with the employees that have assisted me.
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June 2023 by Jill Christopherson
Love my comforter! Worth every penny! Excellent material and detail. Feels luxurious.
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June 2023 by Michelle Seg
Ive been to a few Dillards in various states. This one is by FAR the best. Its like a boutique! Shopping there is shopping the way it was meant to be; inspiring, exciting, refreshing. Please keep bringing us more like these and you might bring peace to mankind.
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June 2023 by Beverlie Hunter
The customer service person went beyond her normal job and was very accommodating. She actually called me back when she said she would. Thank you
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May 2023 by Alice White
Jalisa in the shoe department was amazing! We shopped this store for a couple hours and found all the sales associates were amazing. Jalisa was exceptional.
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April 2023 by Antonio Norwood
everytime im in GA, I give them money. ? great customer service, always have my size. we don't have one where I live. selection of clothing is great. they need to let the Charlotte store to upgrade
