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February 2024 by Lashay Willis
Called a couple weeks ago and the lady was super helpful with helping me find tires for my car
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January 2024 by Shelia Rivers
Professional, fair, and fast service!!!
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January 2024 by LaMar Shannon
I bought a new set of tires here for my vehicle 6 months ago and purchased the maintenance and insurance package. I went there today because my left rear tire indicator light was on stating check tire pressure. I waited in line inside the store patiently for 20 minutes as there were only two guys at the front counter. I told the rep that I needed the air checked in my tires, and he directed me to go to the last bay by the red air pump, and the worker will check my would help me. The worker at the air pump was checking the air in a car in front of me. I waited in my car patiently for another 20 minutes just for that worker to walk away without acknowledging me and then the manager who was at the front counter directed this pickup truck with 3 well dressed white gentlemen in front of my vehicle and started checking their vehicle. I got out of my vehicle and asked him what he was doing because I had been waiting 45 minutes, and I was next in line and those gentlemen came after me. He told me that he was helping them and would get to me next. One of the gentlemen slipped him some money and they went on their way. I truly feel as though I was discriminated against and I will not spend anymore of my money with this organization.
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January 2024 by Sam W.
The manager and all of the workers are on the same page. If something happens to your car while it's getting tires it's your fault, when you bought your car in whatever they broke was already broken. Doesn't matter how much you argue. Poor customer service.
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January 2024 by magdalena mounier
Very nice and quick service ☺️?
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January 2024 by doug hodges
Great customer service . They go above and beyond and they are quick. I purchased a set of tires previously and they promised to fit me in at some point throughout the day. I dropped my car off as soon as they opened and before I could finish paying they had my car in the bay and tires being removed. Thanks for getting my Friday back! Anthony is phenomenal and always positive and outgoing.
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January 2024 by Mary Kay Ruddy
Wonderful place, super friendly woman, gave me the information I needed. All decorated as "Peanuts" Christmas, really gave me the Christmas spirit.
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January 2024 by Nathaniel Bruner
I’m trying to call after hours for pickup as discussed, but the robot answering service won’t let the phone ring! please call back!
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January 2024 by George Sisley
Never finish on time and left a huge gash on my rim.
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January 2024 by Bridgett
Super fast!
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January 2024 by Bruce Hammond
They’re punctual, knowledgeable and very good at what they do!
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December 2023 by Robert Crawford
Arrived at 9am for a 9:15 appointment for a rotation and balance. CSR stated that he doesn't know what happened and vehicle wasn't checked in until 9:30. Saw several customers come in after me but leave before me. No explanation or anything. Definitely won't be coming back.
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November 2023 by Shanna Morgan
I went to discount tires today because my tire wouldn’t hold air at all and this very sweet guy helped me and got the screw out and patched my tire for me! He made sure I had the best option that was safest for me and my babies! I had amazing customer service and he told me it would be an hour but it only took 20 minutes at the most!! I will make sure everyone knows to come here to get their tire fixed!
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November 2023 by Paxton Chadwick
Went to discount tire today looking to get 4 new tires. One of my first bill girl purchases cause I normally wait for something bad to happen. I hate anything to do with cars but Jerry was so helpful. The process was seamless!!! And I didn’t feel pressured at all. Also joe was very good at informing me about that status of my vehicle. Would recommend to EVERYBODY!!
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November 2023 by Joey V
Don’t call ahead. Annoying AI answers. Was hung up on after waiting on hold for 5 minutes to talk to a human. Not too big of a big deal, but still: inconvenient. Called again and was able to make it to talk to a human, they said it would be free to get my tire pressure light fixed and it was a 15 minute wait. It was $240 to get it fixed and an hour and a half wait. +1 star for courteous employees.
