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November 2023 by Jason Howard
Getting a good car for a reasonable price was efficient. Returning the car for an early flight needed a better process or perhaps staffing when you know there are several flights.
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November 2023 by R B
Had a car reservation confirmed days prior to my arrival. Arrived and the clerk told me they don’t have any cars available. I asked so what’s the point of a car reservation if they’re not going to reserve a car. Clerk said “that’s a great question Mr.”. This place is a joke, DO NOT rent from here.
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September 2023 by James Tention
The rental was easy process. I had to extend my rental additional day with no problem booking. Great customer service upon pickup and drop off.James
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September 2023 by Seth P. Hernandez
Great customer service and the vehicle I was rented did the job!!!! I'll recommend to anyone who'll be needing a rental in the future.
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September 2023 by DK NYC
The employees are friendly, but the corporation is abysmal. They consistently overbook and there is never enough cars. Expect to wait 2-3 hours past your reservation time and miss meetings you scheduled because of this companies incompetence. There is no consequence for their incompetence so they keep screwing up. This is the second time I was burned by this company coming into FT Eisenhower for meetings. I won’t be using them again and I will be filing a report with the Defense Travel System for their failure to meet contractual obligations. This is what happens when the government goes with lowest cost and you get a total lack of accountability.
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September 2023 by Michael Williams
Staff at this location were very knowledgeable and professional. They seemed delighted to assist and get me on my way quickly. 5 Star experience for sure!
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August 2023 by Verlin Augustine
The team at Augusta Regional Airport is great. Customer service is the best I’ve encountered in a long time. Thanks for making my experience it, they make everything easy for me every week. Keep up the good work ???
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August 2023 by Wendy LynnFennell
Awesome experience. Was hesitant at first because of the low prices. But blown away at the service and value. Will never use another rental place beside Dollar Car Rental..
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August 2023 by Elsie Tripline
Customer service was good. The rep was friendly. The pricing of the rentals is affordable and the fact that they are open early mornings and late evenings makes it convenient.
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July 2023 by Daniel Kessinger
Very Professional staff. Easy check-in and turn-in was a breeze. Staff worked hard to ensure I had a vehicle and even worked with coworkers to get me a vehicle.
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July 2023 by Dustin Chapman
Do not rent here! They do not honor reservations here! Made reservation a week ago, flew in, no cars available. Will not provide an estimate on when a car will be available or would they provide any other remedy. Called the reservation department they did not provide any solution. Will be reporting to corporate account.
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June 2023 by Andrew Clark
We got a good deal and had a great experience. Everyone we dealt with was very friendly and super helpful. We will use them again and 10 out of 10 would recommend.
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June 2023 by J d Clary
Was treated well, the truck was brand new ram. The entire experience was great. I would have given that 5th star but I had to put charges on my credit card I wanted to pay with my debit
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April 2023 by Paula Meyer
Very good experience. The car was well maintained, very clean, quick and easy pick-up and drop-off, and courteous and helpful staff. Highly recommend.
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March 2023 by Jacob Perez III
Representative there was very professional and efficient. I never rented from Dollar Car Rental before but the process was smooth for me. I took a gamble on the “special rate vehicle” for $30/day. It said it was a compact or higher and I would find out on pick up day. I do not know if I was lucky or the lady saw my drivers license from Texas and put me in a Crew Cab Ram 1500. I am very thankful I took the gamble lol. 10/10 would recommended.
