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February 2024 by Beth Amin Khan
Horrible experience there and will never bring my pets there again. They make and cancel appointments and keep poor records of the appointments. Arrived there after great effort and they sent us away claiming that they only had one dog on the reservation. Staff was not pleasant at all. People cut in line in the mornings and it is a mad dash to try to get in. If your time is valuable and you appreciate efficiency then this is not the place for you.
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February 2024 by Jason Mitchem
Amazing place for your furry friends. The groomers are top notch and always take great care of my pup.
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January 2024 by stephen elliston
D'Tails is awesome! It's Matilda's home away from home, where we know she'll get taken care of, and loved as if she was their furbaby!
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January 2024 by Diane
Omg these people are wonderful! My dogs love going here because it’s just a big day of fun! They get to play outside or hang out inside, & back & forth - no cages, just fun. Everyone there is so nice & completely focused on the dogs being happy. Can’t say enough good things about this place!
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January 2024 by C Renae Foster
Wonderful and caring staff!!!
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December 2023 by Robert W.
I have always had a good experience with D-Tails, however one incident was enough to warrant this response. I took my dog in for a routine trimming, and when I recovered my dog, he had a blood clot burst in their eye. when I confronted them about it, they proceeded to act as if nothing happened, when I showed them they then proceeded to tell me that my dog had an accident in the tub. My dog has never had an accident up till this point. I took my dog to the vet, where the vet told me her suffered a hard hit to the eye, which led to the blood clot. Set me back a $200 vet visit, but that's a small price to pay for peace of mind. I will not be returning my dog to D-Tails ever again, and I wouldn't advice anyone go again.
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November 2023 by Andrea WADA
We love D'Tails!! They do a WONDERFUL job with our goldendoodle Journey and we love the fact that she can play with other dogs while she waits, instead of being stuck in a crate all day.
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November 2023 by Joseph Smith
The ladies at D'Tails love animals and it shows. They do great work and the critters are relaxed when they come home.
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September 2023 by Casi Arena
I hate to give these types of reviews, but if I can save another pup owner the trouble that we went through it is worth it. PLEASE be careful when sending your pooch to this groomer during the hot Summer months. We took our sweet Golden Retriever to be groomed last week. When I picked him up, I could tell that he was walking a little funny. Upon inspecting him when we got home, I noticed that his paw pads had been burned and were peeling from his feet! I also noticed that his nails were cut extremely short and one was bleeding. We called the groomer and they confirmed that the dogs had been playing outside all day and they only have concrete out back…. It was atleast 95 degrees on this day. It blows my mind that they would not know better than to let these poor dogs burn their feet. They did state they would pay any vet bills. However, we were leaving the next day on vacation and our poor Scout couldn’t even walk for several days after. He also had severe bloody diarrhea which our vet told us was from the traumatic experience of his feet getting burned. With all that said, we will not be returning and will find a mobile groomer from now on.
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August 2023 by Casi L.
I hate to give these types of reviews, but if I can save another pup owner the trouble that we went through it is worth it. PLEASE be careful when sending your pooch to this groomer during the hot Summer months. We took our sweet Golden Retriever to be groomed last week. When I picked him up, I could tell that he was walking a little funny. Upon inspecting him when we got home, I noticed that his paw pads had been burned and were peeling from his feet! I also noticed that his nails were cut extremely short and one was bleeding. We called the groomer and they confirmed that the dogs had been playing outside all day and they only have concrete out back.... It was atleast 95 degrees on this day. It blows my mind that they would not know better than to let these poor dogs burn their feet. They did state they would pay any vet bills. However, we were leaving the next day on vacation and our poor Scout couldn't even walk for several days after. He also had severe bloody diarrhea which our vet told us was from the traumatic experience of his feet getting burned. With all that said, we will not be returning and will find a mobile groomer from now on.
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June 2023 by Diane M.
I love that all the pups roam around freely. Big dogs mixed with little dogs, romping around outside or hangin-out in the office & salon. Just a big happy play-date!
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June 2023 by Andrea M.
Consistency gives a great cut to both of my golden doodles. Reliable. Easy to make appts. Comparable price to other groomers in area.
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February 2023 by Julia Sancken
My cocker spaniel is 18 months old and has been getting groomed at D'Tails since he was a tiny puppy. They do an excellent job. Always listen to what you request and treat the animals so well. My dog loves to go!
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November 2022 by Alexandra Laureano
Love this place! Starck always comes out looking fabulous!
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September 2022 by J D W
Hands down the best groomer in the CSRA. Truly cares about your fur babies. Highly knowledgeable and fairly priced. I'll keep a scruffy pup for a few extra weeks just to get groomed by them. If your animal has special needs, they listen and accommodate as needed. Also does boarding which is really useful during The Masters! 10 stars all the way!
